I have bought privilege for 34 chapters and the update is out but is not opening, is there a reason
Privilege
I am having the same problem with one of the stories I am reading but I am being asked to pay again to open the privilege chapters I already paid for.
Tell me, are you guys the ones who upon seeing a sign "Do not jump into lava!" will jump into lava?
There are more than abundant warnings about the priv and how long it lasts when you buy it. In other words, when you buy priv, you buy it for GIVEN month. Not for a month worth of time. If you bought it on 31st of the last month, then you basically bought it for the entire few hours. Once the date in Chineese time switches to a new month, the priv is reset.
That is, the above only applies if I correctly understood your question. If it's above chapters you guys unlocked getting locked again (after the priv reset) despite you guys repucharsing the priv (or just purchasing it in the new month already) then I honestly, have no clue and can only apologise for the hasty judgement prompting the answer above.
But for some reason, I don't think that's the case. I hope you will prove me wrong though.
(Other possible reasons to the problem if its something else)
- Chapter update shows up but you can't open it? - The author might be still in the process of uploading the chapters. For example, if you have priv for 20 chaps and add a priv for 25 chaps, then once it activates, no one will be able to unlock it before all 5 additional (25-20) chapters will be published, while the update will still show up on the feed and in the notifications.
- The update bugged the webnovel. To be fair, it wouldn't be anything new, and if that's the reason, I can only suggest a lot of patience and tea for calming one's nerves. Trust me, between authors/translators/editors/moderators and even content editors that appear as the God's between us mortals, it's the IT department that has the absolute power and spares little to no knowledge to others about their shenanigans. In other words, everyone I mentioned above rides the same boat here.
I am having the same issue. I purchased privileges on one of my books on 6/1 for the next 11 chapters and support keeps trying to tell me that I re-brought chapters I already read even though there is no mention of that when I selected it. But yet on my other books when I purchase a new privilege it let's me continue from the chapter I let off.