Webnovel.Forum

Due to a server failure (2018.04.10 01:00 - 2018.04.18 19:00 UTC+8), a portion of SS which should have expired remained usable.

We are sorry for the inconvenience caused by a problem that stemmed from our side and will compensate you with the same number of SS that expired 2018.04.17-2018.04.18 (UTC +8). It can be claimed in the “Notifications” page in your Inbox. The compensated SS will expire after 30 days. Make sure to use them before they expire!

Sorry again for the inconvenience caused and thank you for your kind understanding.

Team Webnovel
2018. 04.19 22:20 Shanghai

Thank you, Qidian, for that step back from your side.
We were demanding fairness and you finally provided it.

We are to be pampered, not punished.

TBH I didn't lose anything XD~!

No compensation on my inbox. Yesterday lost 500+ ss

Cotine same here... there's nothing in my notification

Cotine I am having the same issue, don't think they release the SS yet.

Cotine waiting too***

Waiting for the TGIF.

WEBNOVEL_OFFICIAL thank you for compensating back the stones. Was feeling slightly depressed this morning when j saw the lost but now i am so happy again. I can do my weekend binge read. Thanks so much for making my day

Dear webnovel
I was invited my daughter to join webnovel and I already had notification that I accept 97 SS, but just now, when I want to use it, it's all dissapear and my balance get back to before I invited my daughter. Can you help me?

thank you i got my SS back

mine's came already

thanks for the compensations QI

I got it back..

WEBNOVEL_OFFICIAL what 30 days? Mine expired 2 days after I claim in forcing me to use it quickly. Afterbi use it all 166 , I though that it will stop expired until next week but no it said that another 25 as will expired tomorrow! Angry

Got my SS back. I definitely was not expecting a full refund.
Thank you Qidian

KAEIYSHIE did u check when it will expired?

Still wayting for my 100 ss back...