When I read chapters on the website, the app will update to show that but it doesn't seem to be working the other way round for me anymore. The site is showing that i'm 10+ chapters behind in several novels despite having read all of them on the app.
App is android v2.7.1 if that helps/matters.
Can someone look into this for me please?
Thanks.
Thanks for your feedback. It does exist. We will fix it.
Thorrak Sorry, I just confirmed that when we read in the app, then refresh the pc/m page, the reading process will be synced there. Our developer told me that when we leave the reading page or put the app into background, the app will sync the reading process to our server. I tested it in iOS and android v2.7.1.
[unknown] I'm still seeing this issue happen. It doesn't seem to happen for every novel though for some reason e.g. Omnipotent Sage and Superstars of Tomorrow both show the same reading status as the app.
Here's some info about a few novels that aren't updating for me.
Evil Emperor's Wild Consort:
Desktop - 844
App - 858 (not unlocked yet, just opened)
Limitless:
Desktop - 519
App - 526 (again, not unlocked, just opened)
I can give more examples/info if required.
I am having this problem also.
Yesterday I added 'Number One Dungeon Supplier' to my library using my Android tablet. While reading on my tablet I got to chapter 21.
This morning, on my pc, the chapter status under the book says 1/66. I open it on my tablet and it's in the middle of chapter 21.
Same issue with God Emperor. On my PC it says 67/70. Opening the book on my pc opens at chapter 67. When I open it on my tablet it opens to chapter 69.
There is definitely an issue here.
Having the same problem, there's not even the option to synchronise. Try uninstalling and re-install the app but still the same problem.
Hope you can fix it, Thanks.
I've also got this problem
Idem
Same issue
The problem has become even worse!!
I used spirit stones to purchase chapters 82 and 83 of The Daily Life of the Immortal King on my phone yesterday. Today I went to re-read chapter 83 on my tablet since I only skimmed it on my phone, and my tablet wants me to purchase chapters 82 and 83 again.
Checked on my computer and my computer wants me to purchase chapters 78 through 83 AGAIN.
If this is becoming a pay per chapter per device, I will drop webnovels.com faster than the babysitter’s boyfriend when the car pulls up.
MrKoffee Did you login with the same account? The syncing issue has been confirmed. However, we won't let you pay again in different devices.
I only have one login. When I am logged in the avatar (coffee cup) and my username shows up, so, Yes, I am logged into the same account on all 3 of my devices. The PC wants me to either purchase or watch ads. My tablet wants me to purchase. My phone, where I originally purchased the chapter is fine.
Now WebNovels is making me mad!
Opened up my phone and accessed The Daily Life of the Immortal King. I had last purchased chapter 83, now it's saying I need to purchase it again. Went back all the way to chapter 78, which is where my PC was at! Same thing on my tablet, all the way back to chapter 78!
That means that the chapters that I've purchased on my phone I now have to purchase again!!!!
So, on my PC The Daily Life of the Immortal King was at chapter 78. On my Phone I'd purchased through chapter 83. That's 5 purchased chapters that I no longer have access to! at the cost of 4 stones a chapter, that is 20 stones.
But what about the other books I purchased chapters in? They are all reset to the chapter my PC said I was at also!
I have purchased spirit stones, so it feels like I've just been robbed.
dapenggaofei The syncing issue has been confirmed. However, we won't let you pay again in different devices.
It looks like I WILL have to pay again to catch up to where I was in all the books I read on my phone!!! At this point (unless this gets fixed!) I'm going to be like the boyfriend of the babysitter when the car drives up, out of here!
MrKoffee Sorry for that, Would you have a look at this page? https://www.webnovel.com/bill/spirit?transType=2 This page shows the real cost in our system. Would you please check whether the same chapter costs twice in different devices ?
I don't see the chapters that I purchased listed there at all.
Here is the problem as I see it. I paid for or 'earned' spirit stones. When I purchased a chapter on my phone the spirit stones decreased. When I was on my tablet the spirit stones showed the same on my phone after purchasing, ergo, the decrease of spirit stones was across all devices.
We know there is a problem sync'ing chapters across devices, so it would not surprise me if the sync'ing of the log from purchasing the chapter didn't work either. Which means the log won't show the purchased chapter.
I would think that the spirit stones would not sync either. However, the spirit stones did show a decrease on both of my devices. Therefore, if I earn or purchase stones it shows on all devices.
This is why I'm saying there is a problem with purchasing chapters, and why I got mad about it.
MrKoffee Sorry for the bothering. I promise you we won't do that. I just tried to buy a chapter in pc site (C93/DLIK), then went to the android app, the chapter is unlocked. If the chapters aren't in the purchased list, maybe the ss is not cost in our database. Can you try to purchase a chapter in the PC, and look this page https://www.webnovel.com/bill/spirit?transType=2 , if the chapter is successfully purchased. and then go to the tablet to check if the same chapter is unlocked?
Thanks for your feedback.
I purchased a chapter on my phone, the transaction showed in the list, and it unlocked on my PC.
This is definitely a problem.
Earlier this month I purchased chapters 71 through 81 of God Emperor on my table.
This last week I purchased chapters 82, 83, and 84 of God Emperor on my phone. Only chapter 84 is showing in the billing history, but all chapters are unlocked on my phone.
Chapter 82 is not unlocked on my tablet, however, chapters 83 and 84 are.
On my PC chapters 71 through 82 are not unlocked, however, chapters 83 and 84 are. In the billing history there is only a single entry for God Emperor, and that's chapter 84.
I know I purchased those chapters, I watched my Spirit Stones go down when I purchased them. You will probably do to God Emperor just like you did with The Daily Life of the Immortal King and reset my purchased chapters back to nothing. Which would mean having to purchase chapters 71 through 84 AGAIN.
I have a video showing the differences on my tablet versus my pc. It was taken using my phone so I was unable to video my phone :P.
Unlike my PC and Tablet, the phone has all chapters unlocked.
I don't want to just post a link here since it shows some of the chapter text. I can email it to you if you have an address you can send me. Or, I can post the link here if you want.
So, it's been 7 days since you're last response to my messages. Does this mean that Qidian isn't going to do anything about this?
MrKoffee Sorry for the delay. You can mail to service@webnovel.com
MrKoffee The sync issue is confirmed and will be fixed in the coming release. However, we haven't confirmed the issue about re-unlock chapters.
dapenggaofei I've seen the re-unlock issue happen too. I've unlocked a chapter on my phone (by watching an ad - if that matters) and then reloaded the PC site and it was still locked. I ended up just reading it on my phone and then at some point after that, it showed as unlocked/read on the PC site too. It's possible that I just didn't give it long enough for my phone to sync but it could also have been a bug
Thorrak Thanks for your feedback. I just tried it in my phone. And I unlocked a chapter after watching Ad. The status will sync with PC/M immediately. I just consulted to our backend devs, the sync status is stored in our database. So I don't think there will be any delay between different devices with the same account. So I want to know was the PC site logined when you refreshed the page ?
dapenggaofei Yes, the PC site was logged in before and after refreshing. I haven't had the issue recently though so it could be that whatever my issue was is fixed.
Well, I sent the video in as requested. I have not heard from anyone about the problem.
I am also having the same problem. The chapters i’ve unlocked using the app on my phone are still locked when i use my app in my ipad. How to solve this problem?
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