Important update for Webnovel!

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Webnoveldeveloper

Hi,

The Webnovel Android app 3.4 is now available on Google's Playstore and Apple's App Store. It features:

🎖Elite Membership 🎖 You can pay $24.99 for the monthly Elite Membership enjoying unlimited comics and novels. Since it's our revolutionary change, we decided to offer you half price in the first month.
🎖Brand new task system🎖 Let's say goodbye to the Welcome gift (which is for new users) on Jan 28th. If you are a new user of Webnovel, don't forget to claim your welcome gifts before that time!
The new task system will provide a variety of tasks including Daily, Upgrade and Reading. The daily and weekly task will reset daily and weekly which means you can earn SS everyday! You can find the task in the below right corner of library page OR the 'earn rewards' function in the Profile page.
🎖Fire a BulleTag for comics 🎖 You can comment an instant barrage when reading comics. Meanwhile, you can read the comments from others on the storyboard.

However, we do have a small number of users who have subscribed to our Elite membership who can't have their elite status activated. Please provide the following information:

Google Pay Ticket/Apple pay Ticket (which is in your email when you made the purchase).

As it is the Chinese New Year golden week from today, we ask for your understanding towards any delays.

UnknownAcry

@WEBNOVEL_OFFICIAL Webnoveldeveloper I have a question about the reading time. Does it only apply to mobile readers or does reading on tablets and laptops work?

DarkPriest

Webnoveldeveloper If i have a elite subscription and read 10 premium book and after a year I cancel my subscription will does 10 book have there chapter unlock ?

jumpgurl

Webnoveldeveloper I have update my profile why does it still on completed? Mine is at 90%

Bhy85

Webnoveldeveloper What happens to your existing SS, if after subscribing you can do everything for free?
Also, till when is half off the first month offer?
Do consider providing an annual subscription with substantial discounts

AadeYy

Webnoveldeveloper
Just started using the update but I really love it... Keep up the good work

Maximilian

Webnoveldeveloper you are lying, the price is not 25$, for me it shows i have to pay 30$

Hiri

Webnoveldeveloper hi, so i made a mistake by accidentally buying the membership for my other account, and now i cant buy it for this, can you please help me, is it possible to transfer the membership from one account to another?

Ryouha

Webnoveldeveloper Why does inviting still give me the 'This account has been signed' error... It was a newly made account but it couldn't get invited.

Marcus21

Webnoveldeveloper

Half my spirit stones are gone. How did it happen? There were 1000 because i was saving up then i only forgot to check in foe around a week then i only see 500. I need some explanation. And you cant say 500 is a lot cause you can finish that in one sitting.

Need a response from admin or anyone thanks

keerthuKrish

Webnoveldeveloper when I press earn rewards ...the page is not opening it's showing like something went wrong...I can't see any activity in tebre

wazen

Webnoveldeveloper
Its too much for me im from Philippines and the dollar exchange here is almost 55 pesos per dollar. I don't want to be a beggar.
25 dollars x 55 pesos . it's to much I can't afford it anymore

Hei_Da_Wu

Webnoveldeveloper will reading offline count for the reading missions?
Just wondering since in the next few days, i will be visiting my relatives and the reception there is preeeeeetty weak.

OneWithTheNovel

Webnoveldeveloper Hi i would like to ask if there are other payment methods for the elite membership planned or is this a mobile only feature?

quaint

Webnoveldeveloper elite isnt working for me and I already sent my info, please hurry

ArahVhel

Webnoveldeveloper I have contacted support but have received no feedback. New year's "faults" I guess
Here's my transaction code
GPA.3384-9841-6806-44659
s there any chance of having the SS spent on chapters refunded as well?

rosyrishi

Webnoveldeveloper Plzzz increase the daily exp .... before I used to acquire 70exp daily but after the new update its only 35 exp or maximum 40exp .... it will take double time for leveling up ...plzzz do consider this issue ...

JoannaAngel05

Webnoveldeveloper oh now after this update how do I get my link? Because I can't find it anywhere.

Kimikosong

Webnoveldeveloper Hi i bought the Elite Membership on the 2nd however through the android app but nothing happened I tried logging in and out and even reinstalled the app and even looked on my laptop and still nothing. I do know that my card was charged and the money was taken out. I tried to reach out to support email and sent in screenshots of payment and I have not heard anything back. Can you please help?
Thank you

ygrbmb21

Webnoveldeveloper where do I send the claim for not getting my elite status? And will we be compensated for the time we can't read?

Afas1

Webnoveldeveloper

Dear Team member, why are we not able to claim the points for first rating,reply and commenting in chapter for the day, why is it not adding to bonus spirit stones,??? Please do reply.

Afas1

Webnoveldeveloper

Dear Team member, why are we not able to claim the points for first rating,reply and commenting in chapter for the day, why is it not adding to bonus spirit stones,??? Please do reply.

Afas1

Webnoveldeveloper

Dear Team member, why are we not able to claim the points for first rating,reply and commenting in chapter for the day, why is it not adding to bonus spirit stones,??? Please do reply.

chrielle

Webnoveldeveloper Hey I just subscribed now. But how come the books are still unlocked?

FaithTosin

Webnoveldeveloper
I really like to make an enquiry on why I was not given spirit stone for today's check in and also why spirit stone allocated to inviting friends was to awarded to me after inviting one friend ... please help!!!!

Laefal

Webnoveldeveloper I've also got the elite status issue, Order number: GPA.3354-3101-3662-31930

sakura90

Webnoveldeveloper I subscribed with elite subscription but it's not working

Okedra

Webnoveldeveloper I’ve already read over 1300 minutes but the new system only goes to 600. Can you guys extend ur reading time prizes?

Chuel

Webnoveldeveloper The gifting Task.... I didnt even get what I gift back -,- then the video ads rewards reduced to 5 instead of random like before....

tianlulu

Webnoveldeveloper This is great!!!

RedsFables

Webnoveldeveloper
GPA.3381-6236-9054-82489

riotpwnege

Webnoveldeveloper membership isnt working
Order number: GPA.3392-3356-2115-47093
Order date: Feb 8, 2019 3:42:35 PM CST

AcaciaLaneBoi

Webnoveldeveloper invite codes now working.

Aurielreine

Webnoveldeveloper
Hi, I can't reply here in the forums with my original account
Please activate my membership, here's the order number: GPA.3343-9757-6019-89832. It is under the username enaire

After_Wing

Webnoveldeveloper Bring back the original. I'm using this on PC and keep saying download the app my ass.
I like the original and I can't see the progress of my ascendant to the next level.
This has really gone crap.
The glory days is over because bringing up premium and stupid useless earning degree.

After_Wing

Webnoveldeveloper I say bring the original level system. Annoying download the app when my PC can't do that.
Its an itchy sight with that thing that used to be as a setting over progress.
Come on, please registered it back.

Vengeance22

Webnoveldeveloper Why can't I unlock chapters for comics on PC anymore? Worked fine yesterday, so you must've screwed up something with this update. BTW this pdate is just about making the whole reading experience P2R, so it's quite possible that many will turn to illegal sites once more for their novels. Bad move IMO, but your pot, so you fry in it.

Queue

Webnoveldeveloper
Hi, I completed all the reading goals last week as well as the “fire bullet tag”, “post a review”, “add a story”, etc goals last week but the SS never appeared on my account.
Can you please fix?
Also, how do I complete my profile? I’ve been stuck at 90% forever.
Thank you.

JFF123

Webnoveldeveloper I had a doubt regarding the elite membership offer. It says 3 day trial.. what exactly does it mean? I pay for a month's amount and can enjoy the benefits only for 3 days? I am a little confused. Could you please help? I was about to subscribe but then read this condition. Once I am clear about the terms and conditions of the discounted subscription pack I will go ahead and activate it. Please help. Thanks.

moonlitnight

Webnoveldeveloper Not sure if asked before, but does it not count reading time if read from computer? Only count read time from the app?

dskyla

Webnoveldeveloper

Order GPA.3336-2407-9500-88302
order date 2-15-19

Jaywalkervipjebbie

Webnoveldeveloper
My question is when will the spirit stones STOP expiring. The ones we earned and the bonus ones from buying stones. I like to stack my stones to read novels that I stock chapters.

bolanleidris

Webnoveldeveloper understood thanks

Suiryuu

Webnoveldeveloper since the new patch, i had my webnovel app crash a few times, notably when i open it for the first time in the day.
Might be because i switch tabs immediately, from explore tab to account (habit of going straight to earn rewards) or library tab.

This issue happens more often in my android marshmallow tablet, and occasionally on my oreo phone.

darksama

Webnoveldeveloper I bought elite membership but it's still not up?
ID: darksama
Order number: GPA.3360-1349-3148-44147
Order date: Feb 16, 2019 11:51:34 PM EST

spaghettiz

Webnoveldeveloper
@WEBNOVEL_OFFICIAL
@Webnovel_Staff
Hey I just paid for elite membership on Feb 16 but it is now Feb 20 and it is still not activated. On google it already started the countdown of my subscription...will i get a refund for those missing days or will you reimburse me for the spirit stones that i used those days?
Id: 4300288042
Username: Spaghettiz
GPA: 3301-3776-4817-09223

Demonification

Webnoveldeveloper Why is there novels that can’t be voted... or more like a specific novel has no button for power stones? Is this a bug or something, coz my novel can’t recieve power stones. Pls fix or just tell me if its not a bug and there’s just a problem with my novel (DxD: Twins of Gremory)

unorthadox

Webnoveldeveloper Who do I provide the Apple Pay ticket to

Sthanzer

Webnoveldeveloper after the update, all my books are useless and can't read anything, it says error connecting to server and yet I have a good internet connection, only your app is acting up

Daofroe

Webnoveldeveloper still can't buy SS using my phone's network always says my account does not have enough credits to buy ss even though clearly it does have enough credits to spare

JrrGBaro

Webnoveldeveloper Hello, I'd like to make a complaint. My Elite Membership not active yet? all i got is confirmation email from apple, and it has no ref. number.
Hope it can be fix soon.

JrrGBaro

Webnoveldeveloper please process my membership
User name: JrrGBaro
User ID:4300244279
Order ID: MNLV93TQM2
Doc #: 169253373525

Scynex_aar

Webnoveldeveloper how does webnovel rate the required or appropriate price for it's memberships subscription? Cause I find it quite pricey, I know it unlockes all premium novels but still it's a written stories not like movies with all the production and CGI needs. Thanks

Threetimess

Webnoveldeveloper Wait you only get a membership on the app ? lol ?

Skaz

Webnoveldeveloper
@ReachZhai

I am from germany and if i go to purchase an elite memership for like you say 24,99$ apple tells me to pay 26,49 € but the correct price would be 21,94€ is that a mistake?

Rilexy

Webnoveldeveloper hi! I've referred WN to a friend and he installed the app, but how come I was not able to receive my referral SS even when he has installed and entered my code?

UPSBayu

Webnoveldeveloper hello, it has been a week sense i tried to ask for a refund from apple and this is what Apple replied when i ask for refund. ["We've determined that your purchase does not meet the conditions for a refund."]

conyang24

Webnoveldeveloper

i wish to cancel my subscription but it doesn't appear on my google play subscription.. any means on resolving this? thanks

Tyme

Webnoveldeveloper how long should i be expected to wait for my elite subscription to be fixed?

UPSBayu

Webnoveldeveloper
User name: JrrGBaro
User ID:4300244279
Order ID: MNLV93TQM2
Doc #: 169253373525

sitimutiah

Webnoveldeveloper i notice for some of the story, I actually had purchase and unlock that chapter before. But when I come back to read again, the chapter is lock. Why? Is this part of new updates?

flemy

@Yuren_Liu @reachZhai Webnoveldeveloper Hi. Sorry for the tag but i am experiencing the problem with the elite membership as well. It has already been 5 days and the elite membership status have yet to appear in my account. I am using an iphone 8.
my Id is : 4303916704
my order id is :MT0GJ9F352
my document number is : 111256741681
my order date was : 9 March 2019
Please help me thank you so much

Tyme

ReachZhai Webnoveldeveloper
I'm checking to see if my complaint has been seen. It's been 9 days and I still haven't been given my Elite Subscription.
Id: 61046655
Order ID: MNX86YH0L5
Order Date: Mar 6, 2019

Minced_Meat

WEBNOVEL_OFFICIAL My name in the forum is wrong. Please check it the name should be DreamExplorer but it is showing Minced_Meat instead?? Please correct it as early as possible Webnoveldeveloper

BettyChan

Webnoveldeveloper The new rewards aren't working for me. It's useless the thing I have made.

BettyChan

Webnoveldeveloper The new rewards aren't working for me. It's useless the thing I have made.

Mech_E

Webnoveldeveloper

This is my second time getting elite membership. The first time was fine, however, I accidently cancelled it. Now, When I press "GET ELITE MEMBERSHIP," a popup says that "You're currently subscribed". On the other hand, a Webnovel popup says "User cancels payments." Current My elite membership is still not active, although it says my 1-month subscription renews on Apr 19 and payment is pending.

Please help!

Mech_E

Webnoveldeveloper

Can you please activate my elite membership. I already paid.

Order ID: MS6F43ZXHW
Document ID: 213257572993
Date: Mar 19, 2019

Tcky

Webnoveldeveloper Guys, before, each Energy and power stone is worth 5 ss. Now you can only get 10 ss, no matter how mane PS or ES you have. Btw novels are enjoyable and in my opinion--better than manga. Sry sry manga fans hehe

NotAGiraffe

Webnoveldeveloper So my membership was due to end on april 6th, but for some reason it was deactivated sometime last weekend, i was wondering if anything could be done about it
Order id: MS6DFQH3BQ
Document Number: 163256193613
Date: March 6, 2019
ReachZhai

Konicchiwa

UnknownAcry Only mobile

pooja25

Why free novels are now charged too?? 'Murder the dream guy' and the beautiful time spent of Yi Fei Yi were free and now ss are charged for it ...WHY???? I didn't like this new system at all

Yuki_Qing

pooja25 it's not because of a new system, just bear in mind that any translation novel/comic will enter premium. for the original novel, it's between author and webnovel.

Hunter

pooja25 Poor you

forstuffs91

pooja25 because more people started using the website. if they can charge for it and people are willing to pay then why not charge.

NY190105

pooja25 every translation turns premium after a certain number of chapters....those number of chapters differ from book to book....

mfe2925

pooja25 yes why?

Elomena

pooja25 you can say that again.I have been put in the tochure chamber just to enjoy a good book I don't have a master card so what other ways can one purchase PS and SS.?

Heera15

pooja25 Hey r u from tamil nadu??

UnknownAcry

Its not the new system, its just the novel entered premium

Ourmummy

UnknownAcry novel entered premium"" please what is premium and how do I know that a novel has entered premium?.

Yuki_Qing

DarkPriest https://forum.webnovel.com/d/19313-elite-membership

ManOrSuperman

DarkPriest No

clockz

DarkPriest sadly not.. it will be locked again. I confirmed this because my subscription just ended

DarkPriest

Yuki_Qing tks

fnaa

Yuki_Qing

Yuki_Qing .

ReadReadRead

The membership is 12.49usd = 877 IndianRupee then why is the price showinh 1050inr? Is there a reason for extra price ?

silentscarlettt

Finally! It’s available for iOS! Thank you guys

Micaela_Bea

After buying elite membership will our bonus spirit stones expire if we didn't use it

Yuki_Qing

Micaela_Bea https://forum.webnovel.com/d/19637-elite-membership

diamondjul

Micaela_Bea how do I go about paying for the membeeship

Esus

Hahh, too late. Spent like hundreds dollars in the past 2 months.

Meg98

Esus same

Booker23de

jumpgurl The reason for this is that filling in the "About You" field requires you to fill it with exactly 200 characters. After several attempts, I then had 183 characters as the sufficient amount to complete the task successfully.

Mariamario

jumpgurl yeah mine is 90% too and J can write anything else, now what ?????? If we don't complete it we don't get the ss but THERE IS NO WAY TO COMPLETE IT !!!!!! It's that a BUG??.

ChibiFireflies

jumpgurl have you filled your reading preferences? Or try to re-fill your gender or location? I stuck once, but after I made a change to the gender or location, it turned 100% try it...

Ikemen

jumpgurl me toooo

Bosy_Elselhdar

I want someone from the legal 'law ' department why my published book was stolen and re posted by someone on webnovel? I already sent millions of reports and emails but I get no reply at all!

I do own the copyright and I'm the original owner of the novel that was published on webnovel under the name ' arrogant lover ' and he or she dared to write it under fanfiction and wrote down my name as the original author. I didn't give him/her an written permission to publish my work. And I informed my publihsing company 'stary Pte Ltd ' dreame and ficfun by that issue. The company reserve the digital copyright already.

I want that book to be taken down now!

forstuffs91

Bosy_Elselhdar can't you send dmca or something?

Dark_cloud47

How do you read locked chapters now? There’s no unlock button there. It only says the amount of spirit stones to be paid. There’s only the membership button at the bottom of the page. I’m trying to read (spare me, Great lord) Chapter 305.

Yuki_Qing

Dark_cloud47 sorry to ask, are you using android or ios. for Android, I saw it either "subscribe to read" or "unlock(cost 7ss)".

ilovemangoes

Dark_cloud47 i have the same problem with you. There's no button to unlock chapters.

Dark_cloud47

Yuki_Qing I’m using iOS.

Dark_cloud47

Yuki_Qing I’m using iOS. It say 7SS then there’s a button saying (Subscribe to read free).

Bosy_Elselhdar

Dr_Zombie Wait?! Oh yes! It's easy for the company to act like that! I sent the evidence to that email already even so he or she Wrote down my name as original author. if you take a look at that being published under fan fiction and asked him/her if she had a written permission from the author or not. You will find A BIG NO! ... BUT yes, My publishing company would love to deal with that legally.

he didn't stole one book only, but two.
the link below anyway...
https://www.dreame.com/novel/1964249-My-Lover-is-Mr-Mafia-King.html
https://www.dreame.com/novel/1961772-Mr-Arrogant-CEO-[-Completed-].html
https://www.wattpad.com/story/136402289-mr-arrogant-ceo%E2%9C%94-published