mtbooks almost 3 hours and still no increase.waiting till tomorrow morning before i request a refund via paypal.
Donated and it's been 40 minutes with no changes in SS
Tertium did you use the paypal one touch method?
Silent_Dawn yes I think
Tertium ok i also used the same method. hmmmm
update: nearing 4 hours, no ss nor has been payment been returned.
halp @WEBNOVEL_OFFICIAL
Been 15 hours and still no Stones. No response as well. Oh well, going to reimburse from PayPal.
Silent_Dawn response as in @WEBNOVEL_OFFICIAL or through email?
Silent_Dawn Lets check it out
Silent_Dawn I have notified the dev team. They are checking now. Have u ever received an invoice in ur email yet? If so please direct it to suggestion@webnovel.com
WEBNOVEL_OFFICIAL I have received an invoice from paypal upon successfully sending the payment, with the timestamp present in the original post.
immortal_corrupt omg they have a support email I did not know this. thank you.
WEBNOVEL_OFFICIAL
I have also forwarded it in the email above, with the title "FW: Receipt for Your Payment to CLOUDARY HOLDINGS LIMITED (SPIRITSTONE NOT RECEIVED)"
Good luck bro, I had no problems either.
Silent_Dawn
Hi there was no record about the nickname 'nirvana97', did you ever change your nickname? Could you please tell us your new nickname or guid(num id) in your profile, thanks.
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shllove welp. yes I did change it from nirvana97 to Silent_Dawn
ID: 1753238677
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Silent_Dawn Good luck in getting your SS back!
tagging @shllove and @WEBNOVEL_OFFICIAL
any update on your end? :)
sent a forward of the Paypal transaction to the email already.
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Silent_Dawn Try logging out and logging in again lol
Also if you click on inbox and click on the notifications tab do you see the transaction message?
shelwyn no, there isn't any transaction message
Yet I have been charged by PayPal and even showed in my debit card statement
I have submitted both an email via PayPal dispute and via suggestion@webnovel.com (forwarded my PayPal payment statement)
WEBNOVEL_OFFICIAL how do i get my descussion recognized? I made a suggestion in the forum but i dont think anyone saw it. Is it because im only at level 3?