Dear Webnovel team, I got problems with multiplayer rewards for 3 days already. I couldn't multiply at all. When I click multiplayer rewards, it just directed me to see my continuous check-in but there's no ads to click to watch to gain more rewards. Please fix for me. By the way, my connection is quite good There's no problem with it.
I can't multiply to gain more rewards
It's a known bug, though I don't know if WN is to blame for this?
Is this even in their control?
SinB Almost Everything is in their control.
I too have the same problem.. I can’t multiply my rewards for daily check in ... It showed I checked in for 87 days before but now it only shows I checked in for 2 days only
rosyrishi I don't take notice aboutast month, but from the 1st of this month till now I couldn't multiply at all for 3 continuous days 
app version is also the latest upgrade.
I'm equally faced with the same challenge for 4days now..
I have same issue as well for past four days, hopefully this gets fixed soon.
For four days i didn't get the multiplier reward. But i got it today. Hopefully you guys get yours too
I can’t get multiplier too today
I can only multiply mine intermittedly. It seems to reset the continous read every week? but did anyone else have it try and say you missed a day!? i clicked out of it and it reset to check in but tried to make me pay SS when i hadnt missed a day.
LittleIfrit Same thing with me 
I had continuous check in for more than a year and now it keeps mentioning that I lost the check in and I should pay 15 stones to make it up while I can’t use the reward multiplier 
So I end up paying for the daily check in while I gain nothing. What upset me the most was that I lost the more than 365 continuous check in 
This is so unfair and frustrating. It used to be 24 hours to do the daily check in. Now you have to do it within the hour????
Antigony I noticed a weird bug: every time you log in a message will appear, telling you that you missed a check-in. Apparently, there is some bug with that pop-up on login (if i guess why is that, it's like that pop up appears too early, before app loads actual information about you, so it's just showing default message). Ignore it and close. Go to your library tab (or profile) and click Check there, there will be no mention of missed check-in.
And looks like timer now will reset every week, from 1 to 7, indicating you check-ins for current week only.
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The multiplier won’t work for me either. I run iOS. This is the first day that this problem has happened for me, which seems weird because everyone else has been having problems for a few days, but not me. Just today. I check in every single day without fail. But today, for some reason, it’s trying to make it seem like it missed my check-in, which I didn’t. And because the new rules say that if you missed your check-in, and pay to make-up a missed check-in, you don’t get a reward or a multiplyer, I missed out on that too. And that’s fine for those who have to pay to make up for missed check-ins, if they truly missed it. But for me, that’s not fair! How could I have missed my check-in if it’s still the same day. Still the same 24 hour period. And on the check-in window, it says something like “It’s late, rest early...yada yada, something something.” As if it’s saying that I’m not allowed to check-in during late night hours because I should be sleeping. What kind of bullshit is that. I’ll check-in when I want to check-in. That’s my prerogative. Anyway, this isn’t the first time my check-in day has been screwed up since the new update. It’s frustrating. Please help.
Multiplier has stopped working for the past 2 weeks for me.
Why they leave the button there if they're not going to let us get more SS.
So tempted to give 1star rating at Google Play.
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LittleIfrit
rosyrishi
ShadeRose
Ndo912
Qwertg
Griphon
Jazzva1
Thousand_Sunny
missyjck
Hope it can help you.
Last week i can't multiply too. I checked in at 23:58 (my device time) and tried to get multiply reward a few minutes later, after reading of fresh king's avatar chapter, but wasn't able to do it. I've changed date and time on my tablet and it solved this problem (I've set date/time to 23:00 of the day when i'd checked in).
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When I tried to get my multiplier yesterday I got an error warning for a failed check-in attempt, and that I should try again later. But even when I tried later it still didn’t work. Today I managed to get my multiplier somehow (I think because I entered the app by redirect from a notification). Anyway, when I was trying to get my end of the week bonus, it said the same thing (or at least I think it was the same thing) about failed check-in attempt, try later Error -116009.
Is it possible to be reimbursed for the days that we either miss the multiplier, and/or had to falsely pay 15 SS to make up a (supposed) missed check-in? I didn’t get the check-in reward or multiplier yesterday, for instance, which is a weekend and therefore when the check-in reward and multiplier is worth a lot more. Plus, I had to pay 30 SS to keep my flawless check-in record, even though I really, seriously didn’t miss any days. Thanks for your time and help.
Little_B I got a chance to multiply rewards at around 23:00 as well, but this shouldn't effect that at all consider that we check in everyday. And I can't always until midnight to multiply rewards. The devs should make new version easier for users to use not to make things more difficult or complicated for us like that.
Qwertg I got it only once on Thursday last week.
Jazzva1 I usually get to see that too.
LittleIfrit i think i got it on the same day. Now it's been 9 days and i only got the multiplier once.
I had the same problem, sign out then sign in and it will be resolved
Djamila Nope not for me. Every time Webnovel updated to new version, it always sign me out, but after I sign in it still is the same.
Qwertg I think to solve this issue is for you to figure the time zone of China. I meant I could multiply rewards at 23:00(the time zone of my country) that equal 00:00(time zone at China).
Hi all, the check-in service time is computed based on the server time (UTC+8). So if you live in those countries with a different time zone , it might have a few hours gap.
And we’ve solved the multiplier rewards issue and please update your app to the latest version.
Maybe it‘s a little confused. Here is the rules of the new check-in rewards system. You can find it by clicking the “?” on the top right corner of the check-in window and it will keep updated if the rules changed.
Check-in Rules:
- Daily Check-in
Every check-in, including making up of missed check-ins will receive the corresponding random rewards.
Checking-in consecutively from Monday to Sunday allows a reader to receive additional surprise rewards on Wednesday and Sunday.
The Mon-Sun week is computed based on the server time (UTC+8). After every Mon-Sun week's consecutive check-in ends, a new week for the consecutive check-in will begin on Monday.
- Multiplier Reward
After checking in every day, you can click on a Multiplier Reward to watch an advertisement to receive a random chance of multiplying your rewards.
- Make Up Check-in
Every Make Up Check-in costs 15SS. There is no limit to the number of times you make up a missed check-in, but can be applied only for the present Mon-Sun week.
If Monday's check-in is made up, and one checks in for Tuesday and Wednesday, one will receive the additional reward on Wednesday.
If one checks in on Wednesday, before making up for Monday and Tuesday, or begin making-up for the first three days on Thursday, one will not receive the additional consecutive check-in reward on Wednesday. Likewise for Sunday.
Make Up Check-ins are ineligible for Multiplier Rewards.
Thanks
Smokescreen90s And we’ve solved the multiplier rewards issue and please update your app to the latest version.
What version are considered last for iOS? Because atm i have 4.0.2 and Multiplier rewards are still not working. They worked on Monday (i was able to do it) but since then - it doesn't work. I see a yellow button with "Multiplier rewards" in my Library tab, but when I click it I see a grey "Checked In".
Here is a screenshot: https://www.icloud.com/photos/#0NE3MJM0wvNLIrYbv0Qxn5n1g
Exinaus Could you please send me your User ID? Click your profile tab and then click your profile photo. It's under your user name.
Smokescreen90s
ID: 4300189971
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Smokescreen90s I don't know what you did or didn't but today Multiplier worked. So, thank you.
If it matters I checked today (it's still Thursday here) at 19:30 pm local time (it should be 00:30 UTC+8), not around ~11:00 am on the next day like usual.
This has been all week so far check in ok but no multiplyier.
That’s f-ing retarded makeup check in. And the time zone is hard coded to server time zone forcing people to abide to a time zone they don’t belong to. Not only that check in is only allow for limited time on reset is just plain stupid.
Hello, I have the same issue as the fellow reader above me with a gray check in, but cannot do multiplier reward. Can you please check for me?
ID: 4301961298
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Smokescreen90s Perhaps we haven’t made our point clear. In the past, we always had a 24 hour window for check-in time for any one day. That’s obvious. Now it’s changed. For me, check-in day changes over at 9:00 am in the morning, which meant for that day that I could always check in any time after that, or as late as late as 8:59 am the next morning and still be fine. But now, I can’t check-in any later than 12:00 midnight. That’s only a fourteen hour window. That’s clearly not a whole day. Because of this problem, I’ve missed a few check-ins and had to spend 15 SS each time to make them up, because I want to keep my perfect check-in intact. Plus, I don’t get the multiplier for those days. Isn’t that not fair?
LittleIfrit Hmmm, that’s weird. I’ve almost never been forcefully signed out just due to having updated the app. There are plenty of other times I’ve been forcefully signed out, but not during updates.
Thousand_Sunny I'm having the same issue as you too. So now I have to check in before 11:00 pm..? That only gives me 14 hours to check in, when it should be 24 hours. I hope they fix the problem soon. Once again, there goes my multiplier rewards..
Smokescreen90s
There is an issue with the Check in and Multiplier awards for IOS version. The check in and multiplier award is enabled as per the (UTC+8) time but multiplier awards gets disabled at 12:00 am as per the user's home country's time.
I am in a country with time zone as UTC+5:30 and i get time frame of only 2.5 hrs to get the multiplier awards.
This issue is with only the IOS version, on android its working fine. Please fix the issue.
I also experienced this since around two weeks ago. I have updated my app to the latest version but the problem still persists.
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pooiesay Yes, exactly! I don’t know for sure if it’s exactly 11:00 p.m. or 12:00 a.m. that you now must have check-in before, because I haven’t put any thorough testing into it, but after midnight for me seems to be no good, and a few others have said 11:00 p.m. was the limit for them. I sleep during the day, and I usually read during the late night hours, so this affects me very negatively. But it doesn’t even seem like they’re making any attempt to do anything about it. I haven’t even gotten a response from Smokescreen90s to my comment after trying to make the point clear to them. I noticed you never got a response to your comment either. I’m sorry to hear that you’re also having the same problem. Hang in there, hopefully they’ll fix it soon.
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Pari_08 How do you like someone’s comment more than once? I’d be thrilled if I could give you at least ten likes. But, it’s not just the multiplier that gets disabled after midnight. For me, if I haven’t checked-in before midnight, then it’ll be as if I missed my check in and I’ll have to pay 15 SS just to buy back my perfect attendance. Perhaps there’s some contradiction between whether the check-in/multiplier reward window thinks your checked in, and if you actually are checked in. I’ve noticed that sometimes, after midnight, it won’t let me check-in for that day because it thinks I’ve already missed it, even though I should have until 8:59 a.m. However, if I back out of the window, and look in the rewards page, it’ll say that I’m already checked in.(?) But even then, it still won’t let me get the multiplier. So frustrating. I hope you understood what I was trying to say. It is after all really confusing just to experience it, let alone trying to explain it. Lol.