@CKtalon
- What is the reason for removing the 30% bonus coins on purchases? And why some people have a 100% bonus on purchase while I have 0%?
- What is the reason for not allowing to use fast passes on privileged chapters since you already need to pay a huge amount of coins to get privilege anyway, why hurting your paying readers?
- Can we still expect to receive the 35% rebate from premium expenditures?

Overall, why are you damaging the paying readers experience?
Your explanation only justify the restrictions for free users, why do you also go after your customers?

    Indeed, Me/Myself/I do not work for WebNovel. All the information should be common knowledge by just looking at the app and the website itself. You just have to Read and think for a moment as well as read their patch notes. I am in no way affiliated with Webnovel and Qidian International. Some of the question you may ask me; I can not answer with a full honest fact about the topic to your question. If you have Questions consider the way of their setup, ask a staff who work for Qidian International.

    Just pointing this out.
    The people who work for Qidian International are the tech teams. ReachZhai and dapenggaofei are some of the people who are mostly active on the Webnovel Forum. They are also able to contact other workers in their Department.

      Khana

      The_Cheese ReachZhai and dapenggaofei are some of the people who are mostly active on the Webnovel Forum

      Ask them, But just know they have the right to refuse to answer you.
      The forum is only design for Bugs, Questions, and hosted events. Not to complain about their system.

          yaoyueyi

          He's from Atlas Studios, a translation team contracted by WN. And yeah, he took up the role to coordinate with other TL teams, so if there are translation mistakes, you can always report them to him and he'll handle the rest. But he's not directly on WN's payroll.

          Well, he probably should explain it himself (if he cares to, though I doubt he does... lol), but a lot of peeps seem to mistake him for a WN staff, so if there are major changes on WN, he often gets flamed, lol.

          But hey, I don't speak for him either, so @CKtalon, care to explain it yourself?

          Khana Fair enough. He can probably answer, though I still think you shouldn't take it as an official answer. And lol, I actually got a reply from the official account once, and it did feel like winning a lottery, though I'd still rather win a real lottery... :laughing:

                Cantiara I actually got a reply from the official account once

                They reply in 2-3 business days depending on how busy they are.
                I get support emails from Webnovel as well, mostly related to transactions.

                    i hate how some chapter require a fast pass and coins to unlock.

                      Still don't like that it takes 334 weeks of reading 960 min a week to earn a 20k store item.... That's if you don't read any novels that don't reward you points for reading. (like a good 95% of their books....)

                      Not to mention that once the vouchers expire all the chapters that you have read are locked back again.
                      This doesn't include chapters that you paid in coins like the discount vouchers. they are unlocked forever. So which one is better?

                      1) Free X-days Site-Wide Vouchers
                      2) Discount Vouchers

                      I also notice they added Fast pass vouchers
                      Also the other one confirmed by CKtalon, Is redeemable only once per users.
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