Khana

The_Cheese ReachZhai and dapenggaofei are some of the people who are mostly active on the Webnovel Forum

Ask them, But just know they have the right to refuse to answer you.
The forum is only design for Bugs, Questions, and hosted events. Not to complain about their system.

yaoyueyi

He's from Atlas Studios, a translation team contracted by WN. And yeah, he took up the role to coordinate with other TL teams, so if there are translation mistakes, you can always report them to him and he'll handle the rest. But he's not directly on WN's payroll.

Well, he probably should explain it himself (if he cares to, though I doubt he does... lol), but a lot of peeps seem to mistake him for a WN staff, so if there are major changes on WN, he often gets flamed, lol.

But hey, I don't speak for him either, so @CKtalon, care to explain it yourself?

Khana Fair enough. He can probably answer, though I still think you shouldn't take it as an official answer. And lol, I actually got a reply from the official account once, and it did feel like winning a lottery, though I'd still rather win a real lottery... :laughing:

    Cantiara I actually got a reply from the official account once

    They reply in 2-3 business days depending on how busy they are.
    I get support emails from Webnovel as well, mostly related to transactions.

      i hate how some chapter require a fast pass and coins to unlock.

        Still don't like that it takes 334 weeks of reading 960 min a week to earn a 20k store item.... That's if you don't read any novels that don't reward you points for reading. (like a good 95% of their books....)

        Not to mention that once the vouchers expire all the chapters that you have read are locked back again.
        This doesn't include chapters that you paid in coins like the discount vouchers. they are unlocked forever. So which one is better?

        1) Free X-days Site-Wide Vouchers
        2) Discount Vouchers

        I also notice they added Fast pass vouchers
        Also the other one confirmed by CKtalon, Is redeemable only once per users.
        alernatetext

          No entiendo por que sacaron los coins ahora me cuesta más seguir leyendo estoy pensando en eliminar la app ☹️

          i cant still understand how to use that fast pass. also this is fis appointing. at least add another way of earning points other than friend invitation and buying. this sucks.. really

          i cant still understand how to use that fast pass. also this is disappointing. at least add another way of earning points other than friend invitation and buying. this sucks.. really

            sj5127 This should help

            alernatetext

            This is a locked Chapter Use the fast pass to unlock it by pressing the Use button
            You can also see the Auto-Unlock feature that unlocks for you automatically when ever you scroll down to a new chapter. It first uses Fast pass > Coins

            Rea98

            That depends on what you are asking

            1) Transaction of bought coins
            2) Receiving Reading rewards.

            This post is made for answering any question related to the update

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