• Questions
  • Addressing Your Complaints (Coins, Fast Passes, etc.)

yaoyueyi If you buy 500 coins for $10, you're getting 100,000 words of content, and pretty much, that's like paying 10 bucks for a book. Not that expensive.

I think the issue is that many people don't see the coins as a intermediately currency like the Wii Points of yesteryear, where it functions as real money with a set value. They treat the coins like they would a premium currency in a gacha game where payment is highly encouraged but never truly necessary.

I think it's because the pay-as-you-read model, though known in Asia with services like Qidian and KakaoPage, is something westerners are not used to at all.

    Please provide another option for earning Coins apart from inviting a friend. Also, can you format it so that auto unlock is off of Fast passes rather than coins if that is going to be the main option available?

      Kgaugelo
      Oh it's only because it's was finish. That why you can't buy again....but seem it's reload every week hm
      I just purchase my second time 4000 points ...I have total 8100 points and just buy the 50% novel...

        Toje
        Me hm I'm membership 🀧

        Hm well I still got some problem with the membership but I did got

        400 coins until year 2099
        100 coins until next year
        310 coins until next year and that mean it's 10 coins by day

        Got some problem with the price and about the 100 coins because it's said 500 coins and not 400 coins + 100 coins

        I need to resend them back I forgotπŸ˜’πŸ˜’πŸ˜’

        • Toje replied to this.

          Don't see any value of the points since I just want to read.

            Yume97
            thank might wait and see what else they add to it. Plus membership seems to be only offered via app and not PC.

              Oh, I've missed a lot. :flushed:

                TheCaffinated I think it's because the pay-as-you-read model, though known in Asia with services like Qidian and KakaoPage, is something westerners are not used to at all.

                I think you've made a good point here. It's not something familiar. Even with Kindle you're paying to read a full book. It's a new way of reading online for a lot of non-Asian markets. Definitely a step away from the ebook product.

                This change is a big impact to how people enjoy online reading, here in particular. I know that Wattpad does similar. So I think there's a demand for this model in the western world.

                It's quite new and bound to require tweaking to get the reader-to-pay-as-you-go balance right.

                  opinion for membership.

                  buying coins is the same as the old version in the previous year. If finish, you still need to top up again (i will not talk about free coins/ss and privilege).

                  with version 4.2, they want to differentiate the buyer, it up to the reader to choose either be a normal buyer or membership.

                  the benefit that we can see so far in term of coins:
                  1. normal buyer = received coins without bonus coins
                  2. membership = received coins with bonus coins

                  price? still the same as previously. (observe for 1st month)

                  if not mistaken, old version
                  150 coins + 15 bonus = forgot the price
                  500 coins + 100 bonus = usd9.99
                  1000 coins + 250 bonus = usd19.99 and bonus coins/ss for old version expiry 90 days.

                  same goes with the new version (4.2)
                  membership coins in 1st month either starting Dec'19 or early this month, they offer 500 coins + 310 bonus/31 days = 10 coins/day = discounts price usd7.99 (actual price is usd9.99). You get another extra 210 bonus to compare to the previous version.

                  yesterday I saw they offer 250 coins + 150 bonus = usd3.99 (normal price usd4.99)

                  from my view, its nothing different from the price. The only difference is either you become a normal buyer/membership.

                  if you don't like the membership, still can cancel it right.

                  edit: I guess, I speak to early, need to wait for the next month and see the difference again.

                    from what i can remember SS have at least 60 days until it expires, before all this disappointing updates
                    and from what i can remember the cost of chapters before is just around 12-15 ss not 15+ ss..
                    it's all that i can remember

                      Privilege cost 1 coin but to unlocked those sneak peek chapters it cost like 9-8 coins. Is that normal?
                      Reading Supreme Lord Dong Huang and that very expensive.
                      That novel isn't that very good .
                      Whoever decide on costs

                        Blackbird

                        Is it an original story? The privilege fees are decided by the authors themselves whereas the cost of a chapter is determined by the amount of words in that chapter.

                        So, an author could set the privilege fees for his/her novel to 1 coin, but he/she can't tweak the cost of the chapters.

                          When I claim my Fast pass it doesn't show in my account. For example if I get 6fast pass in my account I get only 3fast pass it really pissed me. N really not enjoying this fast pass. Coins were much better

                            When I claim my Fast pass it doesn't show in my account. For example if I get 6fast pass in my account I get only 3fast pass it really pissed me. N really not enjoying this fast pass. Coins were much better

                              VikktoriaMa i was able to get the 500 coins but thr 310 daily coins is not there 😭 i want to reach out to them again for help but i dunno, they might find me troublesome 😭😭

                              VikktoriaMa i was able to get the 500 coins but thr 310 daily coins is not there 😭 i want to reach out to them again for help but i dunno, they might find me troublesome 😭😭

                                1- Alterations are ok and a right that web novel has. My problem is with sudden and without explanation alterations. ex: 3 months before put a notice that there is going to have changes with details (something similar to this post is ok). You just don't surprise readers like that.
                                2- yes webnovel is too expensive. It is because of quality and utility. Same price you can and will buy a higher quality book. Aside from that the book physical or digital is mine. You can say that web novels products are also, however your changes and lack of notice make me not trust you so i prefer to use my money in a higher quality and safer place.
                                3- webnovel image is of greedy business and any change is always to worse the reader experience.
                                4 -i won't say how to profit or manage your business but if it not working for the customers there is something wrong.

                                I started using webnovel because it is official and i want to support the author editor even webnovel. However i can't thrust a company that is always changing and without explanation. Make money is right and has to be the objective. however webnovel seriously has a problem with the how.
                                If a great number of people believe that is expensive it is. If the cost is really that you have a problem of publicity or business model.
                                Please don't just ignore complaints because it is not what you want to hear.

                                MotivatedSloth Only that if I'm this case it the legit company (WN) dies the product is going to keep being produced (Qidian page translations)

                                  Web Novel Novel Ask