CacackleLasson Well, when you write a book, there are many who might like it. Same for the people who dislike it. Everyone has different tastes and it is not possible for a story to cater to them all.
Usually, some readers take it too far to express their dislike of the story. Even if it was trash, the author still spent the time to plot and write it. Remember that most authors are insecure. So, when someone calls their work trash, they are affected.
Some wall up and cry while others lash out in defence. To us authors, whether good, bad, plain, or ugly, our books are our children. And, we are defensive towards them. If someone comes to you and bashes your child, how will you take it? Consider the below example:
Example 1:
Stranger Aunty: "Hello sister, your son is plain trash. I don't understand why you gave birth to her?"
Author Lady: "Shut up, you runaway reject! How dare your scummy self talk about my son like that." Delivers a punch to the gut.
Example 1:
Stranger Lady: "Hello sister, I just wanted to inform you of this. I hope you don't take it the wrong way. But your son...recently, he has been mingling with some corrupt influences. Please take care of him."
Author lady: "I will see to it. Thank you for informing me."
See that in both the examples above, the tone is not that different. Both affect the recipient but, in the case of the second, the recipient is willing to listen and think up on the matter. It would be better if the tone is even milder. But, on the internet, where toxicity is abundant, I at least hope that one can be milder with what they say.