CodeSpectre
It's very likely that they were just winding you up so you wouldn't text them anymore.
I contacted Webnovel Customer Service using their chat option...
Casey_Short
Everyone i have got a lot of helpful information of them see below for screenshots of conversation
I forgot to get the final one but basically i gave them my details and they are processing my request now let wait and see this might not be so bad if this works
BenCatQ when they accept or cancel this decision. Tap me)) I want see all results from email and support chats
RevolutionMan sure will do
Well guys, I'm going to repost what I said on the other forums. I think this is a sign we need more options. Me and my friends got tired of BS like this from WN and other writing sites, so we made a new site called Audertist Novels and we use a community monetization which means that your community actions like posting a chapter, reading, writing, commenting, rating, etc, all earn you coins that you can cash out for real world money. That essentially means that even if you read or write you can make money.
If you got any questions or concerns, you can contact me real time in our Discord https://discord.gg/8pQCVNTwDZ
The site: [https://novels.audertist.com/]
They said that my device is compatible but the app always crashes and forced close. I've asked their email for advice but nothing changes following their advice(half year ago). So i doubt you will get some satisfying answers, but if they really processing your request, add me, because i can only read wn in the website version.
BenCatQ
where exactly is the exception requested?
Silver_Xavier I requested it in the online customer support im not sure if there is another location to do it
BenCatQ
send a message when they give you the ability to read to know how long it takes to give permission.
Silver_Xavier sure
CodeSpectre sounds.... weird. why don't you share the screenshots?
- Edited
After requesting pc access i got a wait 2.3 business days answer. We will see if it happens a few days!
tbh I think this is the end of webnovel fanfics, as everyone that stayed for fanfics is now moving elsewhere.. I mean, even the authors can't read the content they literally wrote?? what's with that!
- Edited
where can I find Webnovel Customer Service using their chat option
i requested the same thing my reasons were my bad eyes. i cant only use the app thanks to them and here is what i got from the after contacting the customer service i got an email.
Thank you for contacting Webnovel customer support regarding this. We are truly sorry that you had to experience this issue while using our product. Rest assured that we will use this to improve the app.
If you are reading thru Website or mobile browser, you may only read the first 10 chapters, then ’download the App’ will appear to continue reading in the App.
Primarily, Webnovel is a reading App platform that is why most functions and features are only available in the App. If you wish to use other functions like Text-to-Speech, getting more rewards for completing missions and unlock and read more chapters of the book you were reading, you can download and use the Webnovel app instead.
We would like to inform you as well that using Webnovel App has more benefits than using website and mobile browser, like getting points rewards in reading novels. You will get 5 points for every 2 minutes of reading. The maximum daily limit is 300 points. That will be equivalent to 120 minutes of reading time daily. You can use Points to exchange it with Fast Pass in the Store page of the App, 1000 Points can be exchange with 1 Fast Pass.
Webnovel has came up to this update to protect the rights and interests of the writers of our platform. We have implemented anti-theft measures against this and this limit most of the website's feature.
If you have any other concerns, please don't hesitate to contact us again.
in other word we dont care if you have issus !!! nice is it not ?
Alexander_Heim my reason is the app always got crashed. In my device the app isn't running et all. They said that they will try to give some exception. If the request got approved they will contact me, they need 2-3 day for the proses. Now, i can only wait for their approval, if they approved my request.
BenCatQ
I can read on PC