VINTAGE_DUST Well, this happens when I'm buying 150+15 ss package, error 2 times got charged 2 times the amount when I just want to buy 1 package, got no SS, no responses from the team either by mail or forum..... starting to lose my trust and patient for this issue.... kinda feels like got rob of my money from this issue.....
Fail to buy SS? Tell us and we will help out!
I can't buy any SS. After selecting getting more, i got stuck in an unlimited uploading of the pop-up page to payment...
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Airye FallenStar VINTAGE_DUST FallenStar Alice_W Sorry for the late reply! Thanks for your patience! We are busy preparing a solution to fix all of your problems! Don't worry! All of the problems you have provided have been recorded. We will fix all your problems ASAP! Please be patient and wait for the resolution! (～￣▽￣)～
Was wondering why i kept getting through the paypal part but everytime it loaded back to webnovel it forced a login each time... So it's currently broken... GG
WEBNOVEL_OFFICIAL Ok, thanks for the info , hopefully the teams can fix it soon, already behind for about 3-10 chapter from all the novels that I read u.u....
how to buy?
coffeeloves101 Sigh Read the fourth post in this thread. It even has pictures.
Tried buying SS earlier today but it kept on saying that there was something wrong with Code 2 (whatever that is). Tried using 2 different cards for billing but it declined both. :(
ahouf3becca I've experienced it today. Tried 2 different cards. The system even said I don't have internet connection 
WEBNOVEL_OFFICIAL
Dear sirs,
I bought spirit stone for RM11.99 yesterday 12 October 2018. But my spirit stone not increased or updated.
VINTAGE_DUST how to buy ss using my china mobile load,is there specific simcard to be use.
CKtalon Can you do me a solid and give me some spirit stones????????
adila the same thing that happens to me.
WEBNOVEL_OFFICIAL thanks for the info.
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WEBNOVEL_OFFICIAL still no info? Or can the teams send the ss first?
FallenStar Hi there,could you please send messages of details on Facebook @webnovel ?
Maddie4 Sorry,we only support Pay Pal for now.
adila please follow our Facebook@webnovel and send messages so we can discuss more details
Airye please follow our Facebook@webnovel and send messages so we can discuss more details
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Hi addicts!
Some of you have encountered problems when buying SS. We really apologize for that since we don't want to miss out on any of your sweet, sweet cash! (╥╯╰╥)
So if you have encountered the above circumstances, please don't hesitate to tell us! It's necessary for you to provide screenshots of the crash page and the time when it occurs.
You can comment below OR use the new blue hashtag 'Failure to buy SS' with screenshots and the date to post!
We apologize once again! We hope you can tell us your problems! Let's exhort you of as much money as possible and get riiiich! (_−)☆
P.S. We are deeply concerned that you can easily give us money, but are not vertebrated enough to announce that no new chapters are realesed for premium/pay-wall novels! 