Same issues too...I can't even buy at all..they keep telling m error occurred or say I have a wrong debit card
Fail to buy SS? Tell us and we will help out!
WEBNOVEL_OFFICIAL Yes, have problems in unlocking the next chapters..can't wait to read the next chapters.
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I fail to buy ss because there is emptiness in my wallet and account.
Help me
WEBNOVEL_OFFICIAL Any info/update for this? I can't read newest IRAS, SGG, TWO and other premium novel because of this. Must I get the detail of transaction from my local provider? BTW I'm in GMT +7 (Indonesia).
Keeps telling me that does not support carrier billing
Is it possible to buy SS using prepaid load?
payatoss Yeah it's possible, use your google play and link it.
Any updates for this issue? @WEBNOVEL_OFFICIAL
I also can’t pay them throught paypal but I could buy them via using apple id in ios app
Alice_W Well, what happens to me more like got charged but no SS.... u.u and now I can't read most of new chapters from some of the novels.... and it's already 3 freaking days with no response or any new info/updates from WEBNOVEL_OFFICIAL , CKtalon or service@webnovel.com.... u.u....
Thanks for informing.
Just a quick note to all....it is always better to buy atleast 150 SS or more points, Believe me these get used pretty quickly.
VINTAGE_DUST Well, this happens when I'm buying 150+15 ss package, error 2 times got charged 2 times the amount when I just want to buy 1 package, got no SS, no responses from the team either by mail or forum..... starting to lose my trust and patient for this issue.... kinda feels like got rob of my money from this issue.....
I can't buy any SS. After selecting getting more, i got stuck in an unlimited uploading of the pop-up page to payment...
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Airye FallenStar VINTAGE_DUST FallenStar Alice_W Sorry for the late reply! Thanks for your patience! We are busy preparing a solution to fix all of your problems! Don't worry! All of the problems you have provided have been recorded. We will fix all your problems ASAP! Please be patient and wait for the resolution! (~ ̄▽ ̄)~
Was wondering why i kept getting through the paypal part but everytime it loaded back to webnovel it forced a login each time... So it's currently broken... GG
WEBNOVEL_OFFICIAL Ok, thanks for the info , hopefully the teams can fix it soon, already behind for about 3-10 chapter from all the novels that I read u.u....
how to buy?
coffeeloves101 Sigh Read the fourth post in this thread. It even has pictures.
Tried buying SS earlier today but it kept on saying that there was something wrong with Code 2 (whatever that is). Tried using 2 different cards for billing but it declined both. :(
ahouf3becca I've experienced it today. Tried 2 different cards. The system even said I don't have internet connection