LaneYu_F
It's an inconvenience to me when I have to keep making purchases of spirit stones. ┐(´ー｀)┌

To have sufficient atones, I have to make multiple purchases every month. The maximum purchase size of 2.5k stones is clearly insufficient for me. I doubt even 5k would be enough if I am reading at my maximum capacity ( /ω)/♪♪

With a monthly subscription service, I only had to set it up once and voila! It works (●♡∀♡) Every month it would do it's deduction and I could read hassle free. And it would look so much neater on my card transaction if there was one transaction instead of so many transactions!

And about the supporting the author and translator, I totally agree with you. But I know of many fans of Japanese anime/manga/light novels who have never spent a single cent on it...

      so yes just an update to my original post, it was a bug because the rewards section is showing now but I'm getting alot of cannot connect to server issue even though I clearly have internet connection.

      Yuki_Qing Ok, I see...

      When you say "app sometimes glitch and experience not so good", can you be more specific? Thanks in advance.

          LaneYu_F
          My suggestions to make things more convenient:
          1. Subscription with tiers
          2. Increase the SS combo choices / Allow purchase of a larger amount of SS, e.g. 5000, 7500 & 10000.
          3. Automated top up of SS once it falls below a certain value.

          Thank you for your time and help.

              LaneYu_F

              Glitch
              (Using apps on phone/emulator):
              Whatever version before: library not synchronize well

              (Using emulator):
              Apps keep auto shut down or kick me out when I: open WN apps for only 2 or 3 second / after try to click on other section (e.g. library/reward/homepage) / do nothing at all after successfully open it (message: app not responding). This happened 3-5 times (in 1 day) or more than that - really need high patient on it. This issue started this year.

              Question:
              Why troubling myself and still stubborn not using app on phone? Like I mentioned above, I do not always using the phone, except for family / work and some routine can do it on PC.

              Emulator problem? I have no issue with the emulator as i read other publisher novel/manhua/manhwa apps or watch movie/drama or playing heavy game in there. Although encounter some problem like apps auto shut down, only for 1 or 2 times for 1 day.

              Experience not so good - ss issue, no need to mentioned in here as already email and believe WN have record for that email. .

              So, for me PC is really convenient.

              Thanks.

                  Yuki_Qing For the synchronization and auto-shut-down/kick-out issue, mind leaving your phone model, version of your phone and edition of your operating system as long as your Webnovel ID? That would be helpful, thanks.

                      Yuki_Qing And if it's not too much trouble, could your readdress the ss issue here?

                          [Bug Report] Chapter i unlocked before in Almighty coach using ss in normal version now needed to buy privelege membership if i press next page but i can go back page WEBNOVEL_OFFICIAL

                              LaneYu_F
                              Sorry for late reply.
                              ID: 4300398573

                              A) Synchronization issue:-
                              1. Phone : SM-T705, version 6.0.1
                              2. Phone : JSN-L22, version 9 (EMUI 9.0.1)
                              3. PC emulator: Nox Player, version 6.3.0.0004 (Windows 10)

                              B ) Auto shut down issue: PC emulator: Nox Player, version 6.3.0.0004 (Windows 10)

                                  Yuki_Qing same for me, phone or emulator, if using the newest update WN apps its always not responding, for phone i forced to download the old ones to read all the novel on my phone, i know my phone are outdated but atleast if they had minimum req for phone they should make a restriction there like "your phone not compatible with newest update" or something

                                  and i totally agree with using PC to read, its easier and more convenient

                                    Yuki_Qing Device info :Nokia 6.1 Plus\9\28\3.7.2
                                    IP : fe80::ec2a:24ff:fe5d:d6c2%dummy0
                                    Net TYPE : 3G
                                    Public Net IP ：197.210.57.207

                                    PING idruid.webnovel.com (49.51.15.11) 56(84) bytes of data.
                                    64 bytes from 49.51.15.11: icmp_seq=1 ttl=44 time=463 ms
                                    64 bytes from 49.51.15.11: icmp_seq=2 ttl=44 time=343 ms
                                    64 bytes from 49.51.15.11: icmp_seq=3 ttl=44 time=341 ms

                                    --- idruid.webnovel.com ping statistics ---
                                    3 packets transmitted, 3 received, 0% packet loss, time 2037ms
                                    rtt min/avg/max/mdev = 341.984/382.880/463.350/56.907 ms

                                    Target IP：49.51.15.11
                                    1. 49.51.15.11 time=0.000ms
                                    Traceroute complete

                                    PING app.webnovel.com (49.51.20.16) 56(84) bytes of data.
                                    64 bytes from 49.51.20.16: icmp_seq=1 ttl=44 time=571 ms
                                    64 bytes from 49.51.20.16: icmp_seq=2 ttl=44 time=489 ms
                                    64 bytes from 49.51.20.16: icmp_seq=3 ttl=44 time=638 ms

                                    --- app.webnovel.com ping statistics ---
                                    3 packets transmitted, 3 received, 0% packet loss, time 2160ms
                                    rtt min/avg/max/mdev = 489.360/566.356/638.639/61.037 ms

                                    Target IP：49.51.20.16
                                    1. 49.51.20.16 time=0.000ms
                                    Traceroute complete

                                    PING api.webnovel.com (49.51.20.22) 56(84) bytes of data.
                                    64 bytes from 49.51.20.22: icmp_seq=1 ttl=44 time=276 ms
                                    64 bytes from 49.51.20.22: icmp_seq=2 ttl=44 time=274 ms
                                    64 bytes from 49.51.20.22: icmp_seq=3 ttl=44 time=259 ms

                                    --- api.webnovel.com ping statistics ---
                                    3 packets transmitted, 3 received, 0% packet loss, time 2058ms
                                    rtt min/avg/max/mdev = 259.320/270.319/276.841/7.833 ms

                                    Target IP：49.51.20.22
                                    1. 49.51.20.22 time=0.000ms
                                    Traceroute complete

                                    PING img.webnovel.com.toversea.sched.ovscdns.com (87.245.210.77) 56(84) bytes of data.
                                    64 bytes from 87.245.210.77: icmp_seq=1 ttl=48 time=198 ms
                                    64 bytes from 87.245.210.77: icmp_seq=2 ttl=48 time=184 ms
                                    64 bytes from 87.245.210.77: icmp_seq=3 ttl=48 time=190 ms

                                    --- img.webnovel.com.toversea.sched.ovscdns.com ping statistics ---
                                    3 packets transmitted, 3 received, 0% packet loss, time 2049ms
                                    rtt min/avg/max/mdev = 184.308/190.886/198.037/5.641 ms

                                    Target IP：87.245.210.77
                                    1. 87.245.210.77 time=0.000ms
                                    Traceroute complete

                                    PING ptlogin.webnovel.com (45.113.69.27) 56(84) bytes of data.
                                    64 bytes from 45.113.69.27: icmp_seq=2 ttl=44 time=308 ms
                                    64 bytes from 45.113.69.27: icmp_seq=3 ttl=44 time=697 ms

                                    --- ptlogin.webnovel.com ping statistics ---
                                    3 packets transmitted, 2 received, 33% packet loss, time 2155ms
                                    rtt min/avg/max/mdev = 308.490/503.173/697.857/194.684 ms

                                    Target IP：45.113.69.27
                                    1. 45.113.69.27 time=0.000ms
                                    Traceroute complete

                                    PING pay.webnovel.com (45.113.69.27) 56(84) bytes of data.
                                    64 bytes from 45.113.69.27: icmp_seq=1 ttl=44 time=293 ms
                                    64 bytes from 45.113.69.27: icmp_seq=2 ttl=44 time=274 ms
                                    64 bytes from 45.113.69.27: icmp_seq=3 ttl=44 time=261 ms

                                    --- pay.webnovel.com ping statistics ---
                                    3 packets transmitted, 3 received, 0% packet loss, time 2071ms
                                    rtt min/avg/max/mdev = 261.596/276.698/293.557/13.107 ms

                                    Target IP：45.113.69.27
                                    1. 45.113.69.27 time=0.000ms
                                    Traceroute complete

                                    --The following is the Http request--
                                    checkServer : https://idruid.webnovel.com/app/api/ping

                                    duration = 10062ms

                                    ResultCode = 200

                                    checkServer : https://ptlogin.webnovel.com/login/ping

                                    duration = 2832ms

                                    ResultCode = 200

                                    checkServer : https://img.webnovel.com/cover.png

                                    Sorry, network error.(-10014)

                                        Your network is always down i can't read any novel's i can just view everything in this app heck i can even commmet but not read any book please fix the bug or program or something... my ss is running out of time/days i have to spend them😭😭😭

                                          The paragraph comments were similar to wattpad, it takes time to open and unlock chapters (or am I really impatient?). Sometimes, if offline, I can't open few downloaded chapters... and even if I already unlocked and downloaded it and currently reading the chappie and the connection turns off, the chappie disappears and I'll need connection to read the said chapter... I can't see videos to complete the daily mission...

                                          In the reading time thingy, the time I took in reading went negative.

                                          And in the library, the novel "National School Prince is a Girl", it says 50 chapters unread but when I clicked on it, no additional chapters can be seen after the last chapter I've read...

                                          Oh, I hope for an update in the inkstone corner.
                                          Although overall, it became more convenient.

                                          Can i ask, what's with the items?

                                          Galaxy J2 Prime, SM-G532G/DS,Android 6.0.1
                                          Wifi Connection
                                          Philippines

                                            I would report a bug . .. When im downloading a novel and its says 100% download completed . . And when the time i read it off line after reading 5-8 chapter its unable to read again every time i hope you can fix it

                                              WEBNOVEL_OFFICIAL I have problem of relocked chapters for the king's Avatar. It happens again. I reported before but my logging system is out of order. I believe there might be some tampering to the logging system cause I can't find my unlocked consumption history for certain chapters of TKA. When I reported, the person in charge just casually said that the logging is not there and that's it! I was like so speechless with how the support people of webnovel is communicating with their users.. I felt so dissapointed in webnovel. The sudden relocked chapters, the poor update stability and the very rude customer service! So thank you for nothing and I am out of here.

                                                  Web Novel Novel Ask