@WEBNOVEL_OFFICIAL
Reporting a bug even though I'm not o the beta team.
For some reason, the chapters of stories that I've I haven't read in a long while have been relocked. I wouldn't have bothered mentioning it if it was only one novel, but I now have like five novels that want me to repay for chapters that I'd already read and paid for.

    Hey check out my new Novel it's me first one and I'm still working on it so if you could give pointers

    The magical boy

    LaneYu_F convenient, easy to read, not always using the phone all the times and feel secure (apps sometimes glitch and experience not so good). Using WN apps (install in the emulator/phone) only to collect ss after watching the video or sneak peek on discount or free limited schedule (if remember) or for the test new version.

      Is the floating shortcut for the rewards and reading time really gone or is that considered a bug as mine is suddenly gone after an update. Also, I don't see any of the new features that was initially mentioned from the post.
      📱Phone Model: Samsung S10 Plus
      💻Operating System: Android Version 9
      📧Internet Connection: Wifi and Mobile
      🌏From: Canada 🇨🇦

      LaneYu_F
      It's an inconvenience to me when I have to keep making purchases of spirit stones. ┐(´ー`)┌

      To have sufficient atones, I have to make multiple purchases every month. The maximum purchase size of 2.5k stones is clearly insufficient for me. I doubt even 5k would be enough if I am reading at my maximum capacity ( /ω)/♪♪

      With a monthly subscription service, I only had to set it up once and voila! It works (●♡∀♡) Every month it would do it's deduction and I could read hassle free. And it would look so much neater on my card transaction if there was one transaction instead of so many transactions!

      And about the supporting the author and translator, I totally agree with you. But I know of many fans of Japanese anime/manga/light novels who have never spent a single cent on it...

        so yes just an update to my original post, it was a bug because the rewards section is showing now but I'm getting alot of cannot connect to server issue even though I clearly have internet connection.

        Yuki_Qing Ok, I see...

        When you say "app sometimes glitch and experience not so good", can you be more specific? Thanks in advance.

          LaneYu_F
          My suggestions to make things more convenient:
          1. Subscription with tiers
          2. Increase the SS combo choices / Allow purchase of a larger amount of SS, e.g. 5000, 7500 & 10000.
          3. Automated top up of SS once it falls below a certain value.

          Thank you for your time and help.

            LaneYu_F

            Glitch
            (Using apps on phone/emulator):
            Whatever version before: library not synchronize well

            (Using emulator):
            Apps keep auto shut down or kick me out when I: open WN apps for only 2 or 3 second / after try to click on other section (e.g. library/reward/homepage) / do nothing at all after successfully open it (message: app not responding). This happened 3-5 times (in 1 day) or more than that - really need high patient on it. This issue started this year.

            Question:
            Why troubling myself and still stubborn not using app on phone? Like I mentioned above, I do not always using the phone, except for family / work and some routine can do it on PC.

            Emulator problem? I have no issue with the emulator as i read other publisher novel/manhua/manhwa apps or watch movie/drama or playing heavy game in there. Although encounter some problem like apps auto shut down, only for 1 or 2 times for 1 day.

            Experience not so good - ss issue, no need to mentioned in here as already email and believe WN have record for that email. .

            So, for me PC is really convenient.

            Thanks.

              Yuki_Qing For the synchronization and auto-shut-down/kick-out issue, mind leaving your phone model, version of your phone and edition of your operating system as long as your Webnovel ID? That would be helpful, thanks.

                Yuki_Qing And if it's not too much trouble, could your readdress the ss issue here?

                  [Bug Report] Chapter i unlocked before in Almighty coach using ss in normal version now needed to buy privelege membership if i press next page but i can go back page WEBNOVEL_OFFICIAL

                    LaneYu_F
                    Sorry for late reply.
                    ID: 4300398573

                    A) Synchronization issue:-
                    1. Phone : SM-T705, version 6.0.1
                    2. Phone : JSN-L22, version 9 (EMUI 9.0.1)
                    3. PC emulator: Nox Player, version 6.3.0.0004 (Windows 10)

                    B ) Auto shut down issue: PC emulator: Nox Player, version 6.3.0.0004 (Windows 10)

                      Yuki_Qing same for me, phone or emulator, if using the newest update WN apps its always not responding, for phone i forced to download the old ones to read all the novel on my phone, i know my phone are outdated but atleast if they had minimum req for phone they should make a restriction there like "your phone not compatible with newest update" or something

                      and i totally agree with using PC to read, its easier and more convenient

                      Yuki_Qing Device info :Nokia 6.1 Plus\9\28\3.7.2
                      IP : fe80::ec2a:24ff:fe5d:d6c2%dummy0
                      Net TYPE : 3G
                      Public Net IP :197.210.57.207

                      PING idruid.webnovel.com (49.51.15.11) 56(84) bytes of data.
                      64 bytes from 49.51.15.11: icmp_seq=1 ttl=44 time=463 ms
                      64 bytes from 49.51.15.11: icmp_seq=2 ttl=44 time=343 ms
                      64 bytes from 49.51.15.11: icmp_seq=3 ttl=44 time=341 ms

                      --- idruid.webnovel.com ping statistics ---
                      3 packets transmitted, 3 received, 0% packet loss, time 2037ms
                      rtt min/avg/max/mdev = 341.984/382.880/463.350/56.907 ms

                      Target IP:49.51.15.11
                      1. 49.51.15.11 time=0.000ms
                      Traceroute complete

                      PING app.webnovel.com (49.51.20.16) 56(84) bytes of data.
                      64 bytes from 49.51.20.16: icmp_seq=1 ttl=44 time=571 ms
                      64 bytes from 49.51.20.16: icmp_seq=2 ttl=44 time=489 ms
                      64 bytes from 49.51.20.16: icmp_seq=3 ttl=44 time=638 ms

                      --- app.webnovel.com ping statistics ---
                      3 packets transmitted, 3 received, 0% packet loss, time 2160ms
                      rtt min/avg/max/mdev = 489.360/566.356/638.639/61.037 ms

                      Target IP:49.51.20.16
                      1. 49.51.20.16 time=0.000ms
                      Traceroute complete

                      PING api.webnovel.com (49.51.20.22) 56(84) bytes of data.
                      64 bytes from 49.51.20.22: icmp_seq=1 ttl=44 time=276 ms
                      64 bytes from 49.51.20.22: icmp_seq=2 ttl=44 time=274 ms
                      64 bytes from 49.51.20.22: icmp_seq=3 ttl=44 time=259 ms

                      --- api.webnovel.com ping statistics ---
                      3 packets transmitted, 3 received, 0% packet loss, time 2058ms
                      rtt min/avg/max/mdev = 259.320/270.319/276.841/7.833 ms

                      Target IP:49.51.20.22
                      1. 49.51.20.22 time=0.000ms
                      Traceroute complete

                      PING img.webnovel.com.toversea.sched.ovscdns.com (87.245.210.77) 56(84) bytes of data.
                      64 bytes from 87.245.210.77: icmp_seq=1 ttl=48 time=198 ms
                      64 bytes from 87.245.210.77: icmp_seq=2 ttl=48 time=184 ms
                      64 bytes from 87.245.210.77: icmp_seq=3 ttl=48 time=190 ms

                      --- img.webnovel.com.toversea.sched.ovscdns.com ping statistics ---
                      3 packets transmitted, 3 received, 0% packet loss, time 2049ms
                      rtt min/avg/max/mdev = 184.308/190.886/198.037/5.641 ms

                      Target IP:87.245.210.77
                      1. 87.245.210.77 time=0.000ms
                      Traceroute complete

                      PING ptlogin.webnovel.com (45.113.69.27) 56(84) bytes of data.
                      64 bytes from 45.113.69.27: icmp_seq=2 ttl=44 time=308 ms
                      64 bytes from 45.113.69.27: icmp_seq=3 ttl=44 time=697 ms

                      --- ptlogin.webnovel.com ping statistics ---
                      3 packets transmitted, 2 received, 33% packet loss, time 2155ms
                      rtt min/avg/max/mdev = 308.490/503.173/697.857/194.684 ms

                      Target IP:45.113.69.27
                      1. 45.113.69.27 time=0.000ms
                      Traceroute complete

                      PING pay.webnovel.com (45.113.69.27) 56(84) bytes of data.
                      64 bytes from 45.113.69.27: icmp_seq=1 ttl=44 time=293 ms
                      64 bytes from 45.113.69.27: icmp_seq=2 ttl=44 time=274 ms
                      64 bytes from 45.113.69.27: icmp_seq=3 ttl=44 time=261 ms

                      --- pay.webnovel.com ping statistics ---
                      3 packets transmitted, 3 received, 0% packet loss, time 2071ms
                      rtt min/avg/max/mdev = 261.596/276.698/293.557/13.107 ms

                      Target IP:45.113.69.27
                      1. 45.113.69.27 time=0.000ms
                      Traceroute complete

                      --The following is the Http request--
                      checkServer : https://idruid.webnovel.com/app/api/ping

                      duration = 10062ms

                      ResultCode = 200

                      checkServer : https://ptlogin.webnovel.com/login/ping

                      duration = 2832ms

                      ResultCode = 200

                      checkServer : https://img.webnovel.com/cover.png

                      Sorry, network error.(-10014)

                        Your network is always down i can't read any novel's i can just view everything in this app heck i can even commmet but not read any book please fix the bug or program or something... my ss is running out of time/days i have to spend them😭😭😭

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