@WEBNOVEL_OFFICIAL
Reporting a bug even though I'm not o the beta team.
For some reason, the chapters of stories that I've I haven't read in a long while have been relocked. I wouldn't have bothered mentioning it if it was only one novel, but I now have like five novels that want me to repay for chapters that I'd already read and paid for.
【New Beta test for Android users!】Chance to win 50SS!!!
Hey check out my new Novel it's me first one and I'm still working on it so if you could give pointers
The magical boy
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LaneYu_F convenient, easy to read, not always using the phone all the times and feel secure (apps sometimes glitch and experience not so good). Using WN apps (install in the emulator/phone) only to collect ss after watching the video or sneak peek on discount or free limited schedule (if remember) or for the test new version.
Is the floating shortcut for the rewards and reading time really gone or is that considered a bug as mine is suddenly gone after an update. Also, I don't see any of the new features that was initially mentioned from the post.
Phone Model: Samsung S10 Plus
Operating System: Android Version 9
Internet Connection: Wifi and Mobile
From: Canada 
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LaneYu_F
It's an inconvenience to me when I have to keep making purchases of spirit stones. ┐(´ー｀)┌
To have sufficient atones, I have to make multiple purchases every month. The maximum purchase size of 2.5k stones is clearly insufficient for me. I doubt even 5k would be enough if I am reading at my maximum capacity ( /ω)/♪♪
With a monthly subscription service, I only had to set it up once and voila! It works (●♡∀♡) Every month it would do it's deduction and I could read hassle free. And it would look so much neater on my card transaction if there was one transaction instead of so many transactions!
And about the supporting the author and translator, I totally agree with you. But I know of many fans of Japanese anime/manga/light novels who have never spent a single cent on it...
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Jack_N_Mikhail Wow thats a scary truth, it’s fueling up the flames for piracy. I’ve never read so much on other websites before till now. It’s going to be harder to support original authors
so yes just an update to my original post, it was a bug because the rewards section is showing now but I'm getting alot of cannot connect to server issue even though I clearly have internet connection.
Jack_N_Mikhail Alright, thanks for the input. I shall see what our team can do about the inconvenience part 
LaneYu_F
My suggestions to make things more convenient:
1. Subscription with tiers
2. Increase the SS combo choices / Allow purchase of a larger amount of SS, e.g. 5000, 7500 & 10000.
3. Automated top up of SS once it falls below a certain value.
Thank you for your time and help.
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Glitch
(Using apps on phone/emulator):
Whatever version before: library not synchronize well
(Using emulator):
Apps keep auto shut down or kick me out when I: open WN apps for only 2 or 3 second / after try to click on other section (e.g. library/reward/homepage) / do nothing at all after successfully open it (message: app not responding). This happened 3-5 times (in 1 day) or more than that - really need high patient on it. This issue started this year.
Question:
Why troubling myself and still stubborn not using app on phone? Like I mentioned above, I do not always using the phone, except for family / work and some routine can do it on PC.
Emulator problem? I have no issue with the emulator as i read other publisher novel/manhua/manhwa apps or watch movie/drama or playing heavy game in there. Although encounter some problem like apps auto shut down, only for 1 or 2 times for 1 day.
Experience not so good - ss issue, no need to mentioned in here as already email and believe WN have record for that email. .
So, for me PC is really convenient.
Thanks.
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[Bug Report] Chapter i unlocked before in Almighty coach using ss in normal version now needed to buy privelege membership if i press next page but i can go back page WEBNOVEL_OFFICIAL
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LaneYu_F
Sorry for late reply.
ID: 4300398573
A) Synchronization issue:-
1. Phone : SM-T705, version 6.0.1
2. Phone : JSN-L22, version 9 (EMUI 9.0.1)
3. PC emulator: Nox Player, version 6.3.0.0004 (Windows 10)
B ) Auto shut down issue: PC emulator: Nox Player, version 6.3.0.0004 (Windows 10)
Yuki_Qing same for me, phone or emulator, if using the newest update WN apps its always not responding, for phone i forced to download the old ones to read all the novel on my phone, i know my phone are outdated but atleast if they had minimum req for phone they should make a restriction there like "your phone not compatible with newest update" or something
and i totally agree with using PC to read, its easier and more convenient
Yuki_Qing Device info :Nokia 6.1 Plus\9\28\3.7.2
IP : fe80::ec2a:24ff:fe5d:d6c2%dummy0
Net TYPE : 3G
Public Net IP ：197.210.57.207
PING idruid.webnovel.com (49.51.15.11) 56(84) bytes of data.
64 bytes from 49.51.15.11: icmp_seq=1 ttl=44 time=463 ms
64 bytes from 49.51.15.11: icmp_seq=2 ttl=44 time=343 ms
64 bytes from 49.51.15.11: icmp_seq=3 ttl=44 time=341 ms
--- idruid.webnovel.com ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2037ms
rtt min/avg/max/mdev = 341.984/382.880/463.350/56.907 ms
Target IP：49.51.15.11
1. 49.51.15.11 time=0.000ms
Traceroute complete
PING app.webnovel.com (49.51.20.16) 56(84) bytes of data.
64 bytes from 49.51.20.16: icmp_seq=1 ttl=44 time=571 ms
64 bytes from 49.51.20.16: icmp_seq=2 ttl=44 time=489 ms
64 bytes from 49.51.20.16: icmp_seq=3 ttl=44 time=638 ms
--- app.webnovel.com ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2160ms
rtt min/avg/max/mdev = 489.360/566.356/638.639/61.037 ms
Target IP：49.51.20.16
1. 49.51.20.16 time=0.000ms
Traceroute complete
PING api.webnovel.com (49.51.20.22) 56(84) bytes of data.
64 bytes from 49.51.20.22: icmp_seq=1 ttl=44 time=276 ms
64 bytes from 49.51.20.22: icmp_seq=2 ttl=44 time=274 ms
64 bytes from 49.51.20.22: icmp_seq=3 ttl=44 time=259 ms
--- api.webnovel.com ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2058ms
rtt min/avg/max/mdev = 259.320/270.319/276.841/7.833 ms
Target IP：49.51.20.22
1. 49.51.20.22 time=0.000ms
Traceroute complete
PING img.webnovel.com.toversea.sched.ovscdns.com (87.245.210.77) 56(84) bytes of data.
64 bytes from 87.245.210.77: icmp_seq=1 ttl=48 time=198 ms
64 bytes from 87.245.210.77: icmp_seq=2 ttl=48 time=184 ms
64 bytes from 87.245.210.77: icmp_seq=3 ttl=48 time=190 ms
--- img.webnovel.com.toversea.sched.ovscdns.com ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2049ms
rtt min/avg/max/mdev = 184.308/190.886/198.037/5.641 ms
Target IP：87.245.210.77
1. 87.245.210.77 time=0.000ms
Traceroute complete
PING ptlogin.webnovel.com (45.113.69.27) 56(84) bytes of data.
64 bytes from 45.113.69.27: icmp_seq=2 ttl=44 time=308 ms
64 bytes from 45.113.69.27: icmp_seq=3 ttl=44 time=697 ms
--- ptlogin.webnovel.com ping statistics ---
3 packets transmitted, 2 received, 33% packet loss, time 2155ms
rtt min/avg/max/mdev = 308.490/503.173/697.857/194.684 ms
Target IP：45.113.69.27
1. 45.113.69.27 time=0.000ms
Traceroute complete
PING pay.webnovel.com (45.113.69.27) 56(84) bytes of data.
64 bytes from 45.113.69.27: icmp_seq=1 ttl=44 time=293 ms
64 bytes from 45.113.69.27: icmp_seq=2 ttl=44 time=274 ms
64 bytes from 45.113.69.27: icmp_seq=3 ttl=44 time=261 ms
--- pay.webnovel.com ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2071ms
rtt min/avg/max/mdev = 261.596/276.698/293.557/13.107 ms
Target IP：45.113.69.27
1. 45.113.69.27 time=0.000ms
Traceroute complete
--The following is the Http request--
checkServer : https://idruid.webnovel.com/app/api/ping
duration = 10062ms
ResultCode = 200
checkServer : https://ptlogin.webnovel.com/login/ping
duration = 2832ms
ResultCode = 200
checkServer : https://img.webnovel.com/cover.png
Sorry, network error.(-10014)
Your network is always down i can't read any novel's i can just view everything in this app heck i can even commmet but not read any book please fix the bug or program or something... my ss is running out of time/days i have to spend them
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The paragraph comments were similar to wattpad, it takes time to open and unlock chapters (or am I really impatient?). Sometimes, if offline, I can't open few downloaded chapters... and even if I already unlocked and downloaded it and currently reading the chappie and the connection turns off, the chappie disappears and I'll need connection to read the said chapter... I can't see videos to complete the daily mission...
In the reading time thingy, the time I took in reading went negative.
And in the library, the novel "National School Prince is a Girl", it says 50 chapters unread but when I clicked on it, no additional chapters can be seen after the last chapter I've read...
Oh, I hope for an update in the inkstone corner.
Although overall, it became more convenient.
Can i ask, what's with the items?
Galaxy J2 Prime, SM-G532G/DS,Android 6.0.1
Wifi Connection
Philippines