"You know what you're getting yourself into"
If there were just one or two complaints, sure you could say that. But if there are more people who obviously "don't know what they're getting themselves into" and feel that they've been duped, as you can see from the amount of complaints in this forum alone, then the problem is with the system or how the said system is implemented, not with the users. What you're doing is victims blaming.
There're so many complaints and issues with the new privileged system, but only a handful of times have Webnovel responded back and with poor attitude to boot, like quote: "If you can't afford it, don't buy."
The soul of Webnovel has gone black. :sob:
Cantiara 
Not really, it's just seeing these forum posts everyday is kind of tiring. I do understand there are issues with the system but it is a new system. I'm sure they are working on implenting changes after the test run in July.
XOMatsumaeohana I understand it is tiring to see a lot of posts about the same issue again and again, but you have to also see it from those customers' point of view. They spent their hard earned money on something that they clearly weren't well informed of. So, saying that they should have known what they were getting themselves into might come off as insensitive even if you didn't mean it that way.
Also, I didn't know this was a test run. If that was the case, then all the more reasons they should have been more careful when they launched it. I mean, after all, the money spent by the customers were real money, not money that they just spent for the sake of "testing" Webnovel's newly launched program. 
XOMatsumaeohana Then you should be demanding a solution from Webnovel instead of carelessly stating that everyone complaining is just ‘making a fuss’ like we have nothing better to do.
40fantasy Eh, what can I do about it? Nothing 
Worded that statement wrong, (sorry if you were offended by it)
KingDerp
We have a similar provision in consumer law here in Australia, but the if the compensation takes steps to address issues they are protected.
Webnovel have done both through updating the explanation and warning as well offering compensation to everyone who purchased privilege access before the clarified things.
Yes the confusion would have been better not to occur but, I could see even at the outset that they were saying you can get access to X number of chapters (in fact it meant chapter titles but is you were not certain on the nuances of English language you missed this point) ahead of those without the same access for the nominated time frame (again not totally clear at least initially for those not use to nuances of the English language).
That is what you pay the premium for. That is not exploitive. Nor was it ever said to be continual. It is no different to Pareron where people paid for stuff in advance. It makes things easier for authors and translators now as it is simply in one place.
I hate to say it to someone as I always try and be respectful to people both in person or on line but your attitude sucks. You only interpret things the way you want rather than looking at everything. Plus I would suspect you did not tell your lawyers about the corrective actions because that does not play into your narrative of being victimised by this evil company.
And on a personal point, it is this attitude that makes me question whether I will continue to writing with a hope to make a career change to be a full time writer (pipe dream but we all have to have them) some time in the future. It tells me that you do not appreciate the effort people have gone through to write (original works) or translate. It is hours of work. And if we see comments like this which criticise us for taking an opportunity why do we bother!
"Webnovel have done both through updating the explanation and warning as well offering compensation to everyone who purchased privilege access before the clarified things."
They would do better if they revised the explanation and warning, again, in a more explicit way seeing that a) not all of their customers are native English speakers and therefore are not used to the nuances in the English language, and b) not all of their customers are familiar with how advance chapters work on Patreon or other similar platforms, and therefore need more guidance and explanation on what they really can expect from such program.
Also, they could at least try to appease these aggrieved customers by responding to and addressing their concerns, questions and complaints in this forum. There's a lack thereof and it makes people feel even more frustrated.
