Fastest way to earn sprit stone?
Fail to buy SS? Tell us and we will help out!
I missed out on the weekend promo event, it only showed the regular pricing. Basically it wasn't available for the entire duration of the event for me.
this seems a dead thread
no support?
Bought rm199.90 worth of SS on 3.7.19, last Wednesday , until now no receiving any SS. Webnovel team kept asking me to patiently wait.......
More valued spirit stones.
Immortality is achieved through the Dao.
Author: Pathway to Eternity
WEBNOVEL_OFFICIAL I bought the largest SS package, but my SS haven't increased. I thought to just refresh and wait it out, but it's been a while and nothing has happened.
ririnn me to
ririnn me too!!
Me too
FallenStar I got the same issue... I am also waiting for their reply... 
I've made a purchase yesterday and did not get my SS.
I've reached out to service@webnovel but they are asking me to get a refund from apple.
They've told me to do it twice - but it's not the solution I want.
I do not want a refund but I just want my spirit stones!
Will this happen every time we purchase?
minnimetiny I just got my problem fixed. From my experience, you screenshot that Apple denied a refund, sent it to service with a proof of purchase and they’ll tell you to wait. I got my SS after 3 days from the initial email I sent them. Hope this helps. I was getting impatient too.
I been having problems buying SS.
file:///C:/Users/Owner/Pictures/error.PNG
Someone plz help ! I just bought 500 spirits stone because of the new promotion where we're suppose to get an extra 500 spirit stone but i only received the usual 500 + 100 bonus spirit stone. I sent an email hours ago but didn't get any response. If it happened to someone else plz tell me what i should do
Les_Mandarines i didn't get the promo ss as well.. Anyone else experiencing this? The rules doesn't state when we would be receiving the ss, it only says there would be 2 rounds..
WEBNOVEL_OFFICIAL I bought 2500 ss on the app through Google wallet for the promotion of doubling my purchase. I have not received the bonus 2500 ss yet.
I didnt get my extra ss for the promo either.
ririnn same here...
Me too
I'm in the same position for the promo- sent e-mails with screenshots- no reply yet.
xpinker they just replied me and they said that we would get the extra only if is the FIRST purchase ever . that means if we ever bought anything before we are not eligible for this promotion.
I feel as if i have gotten stolen because they didn't explain well 
Les_Mandarines Yup, they really didn't explain it well if that was truly the case.
@Les_Mandarines#
Les_Mandarines is it just me, or are we the only ones who didn't see the "(which means the first purchase since registration)" before this? I felt cheated uuurghhhhhhh so why the hell did they use word like "first purchase only" coz i thought u can only buy it once during the promo period. Can't they be clear and use words like for "INTRODUCTION TO SS PURCHASE PROMO - ONLY FOR FIRST TIME USERS/BUYERS" *rant goes on and on... 
Les_Mandarines They didnt explain well and used those words on purpose to trick us. This company always tries to trick us out of our money.
If anything sounds like a good deal from this company, think twice and check the forums. It's usually some kind of trick to get money off us.
sayman_2013 Hi,dear! Sorry for the late reply and thanks for your patience! Could you please send me your ID and provide more information about this problem for us, so our team can check it for you.
adila Me tooo 
WEBNOVEL_OFFICIAL
I just want to ask where can i buy the monthly subscription so i can read all i want to read???
Pls put where can i avail it???
WEBNOVEL_OFFICIAL hi web novel... i already buy 150 ss with google wallet... i get the 150 but i don't get the extra 150 ss u promise to give us in today event... sad... why u cheat me like this :(
I went on a 13 hour drive yesterday and listened to an amazing novel on webnovel the ENTIRE WAY. My recorded time of reading went from 100+ minutes to just shy of 300 minutes...ummm 13 hours × 60 minutes is 780 minutes....WHERE MY MUNITES AT?????!!!!!
WEBNOVEL_OFFICIAL The promo of buying and getting as much doesn’t work.
chocholate apparently its only for your very first recharge since you joined WN.
They got me too on that sigh.....
its amazing when after so many ppl complained about the recent SS promo, only then they changed the promo page and inserted the "since registration" in the yellow banner.. i'm sure so many people have been "cheated" before huhu
WEBNOVEL_OFFICIAL Failure to buy SS
WEBNOVEL_OFFICIAL I tried purchasing through my credit card, but it's not working, I filled in my card info as requested, all to no avail
Please help