• Questions
  • Addressing Your Complaints (Coins, Fast Passes, etc.)

Sia28 i have a fast pass today but was not allowed to use it to unlock a chapter. On the past 2 days, i was able to use my fast pass, but today, unable to use it. Wonderng why is it so? I am wondering also how to use my points as of today i have 4k++ points, how to redeem or convert it at all. Been browsing and all, but cant find it how.

    Len_Salmor with my experience, reading accumulates 2 points for a few minutes of reading and also 2 points for watching a pop up ads and a bonus 100 points for every 30 minutes of reading. The icon on the upper right corner flashes seconds longer when you were given a bonus 100 points. My only problem with my points though is how to convert or redeem it into coins so i unlock more chapters hahaha

    ladyluck6449 yeah,, we have the same problem.. I hope the staff of webnovel will soon fix their system..

      The app crashes way too often since the update, also i can't claim daily/ weekly check-in rewards.

        I can't unlock privileged chapters with fast passes. Intentional or bug?

          palarith you will get the answer in profile>tap fast pass> tap Learn More with question mark symbol "?"

            If I did not use my coin it may expired. Web novel you forced me to use it. If my coins all being expired then also goodbye to WEBNOVEL๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ.

            If I did not use my coin it may expired. Web novel you forced me to use it. If my coins all being expired then also goodbye to WEBNOVEL๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ.

              So I have been wondering. In your library the amount of chapters you have read would be shown in percentage, but now it's in numbers. I personally prefered the percentage so is there a way to change it back to percentage?

                So I have been wondering. In your library the amount of chapters you have read would be shown in percentage, but now it's in numbers. I personally prefered the percentage so is there a way to change it back to percentage?

                  PinguGod_

                  Funny, because it used to be in numbers. The previous update changed it to percentage and a lot of users complained. They wanted numbers, so WN gave them their numbers back. Now you want the percentage back. And I'm sure you're not the only one :)

                    My only problem is HOW or WHERE can i pay the money before purchasing?(i am just a student๐Ÿ˜…)but don't get me wrong i have a money my problem is just above

                      Cantiara maybe one day those options (number/percentage) will be up to userโ€™s choice in the app settings... xD

                      Why did my coins disappear before their expiration date. This sucks there are some chapters that cost less than 5 coins. And fp only last a week and there isn't any warning like with the coins. I will probably drop this app. Also store shouldn't be limited on the amount sold. They are too expensive and by the time you save up the store is out.

                        Why did my coins disappear before their expiration date. This sucks there are some chapters that cost less than 5 coins. And fp only last a week and there isn't any warning like with the coins. I will probably drop this app. Also store shouldn't be limited on the amount sold. They are too expensive and by the time you save up the store is out.

                          The option to use fast pass to unlock has dissapeard I have 3 fast passes i want to use but it will not allow me. I have checked with multiple books and there is no option to use fast pass.

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