• Questions
  • Addressing Your Complaints (Coins, Fast Passes, etc.)

The app crashes way too often since the update, also i can't claim daily/ weekly check-in rewards.

    I can't unlock privileged chapters with fast passes. Intentional or bug?

      palarith you will get the answer in profile>tap fast pass> tap Learn More with question mark symbol "?"

        If I did not use my coin it may expired. Web novel you forced me to use it. If my coins all being expired then also goodbye to WEBNOVEL😭😭😭.

        If I did not use my coin it may expired. Web novel you forced me to use it. If my coins all being expired then also goodbye to WEBNOVEL😭😭😭.

          So I have been wondering. In your library the amount of chapters you have read would be shown in percentage, but now it's in numbers. I personally prefered the percentage so is there a way to change it back to percentage?

            So I have been wondering. In your library the amount of chapters you have read would be shown in percentage, but now it's in numbers. I personally prefered the percentage so is there a way to change it back to percentage?

              PinguGod_

              Funny, because it used to be in numbers. The previous update changed it to percentage and a lot of users complained. They wanted numbers, so WN gave them their numbers back. Now you want the percentage back. And I'm sure you're not the only one :)

                My only problem is HOW or WHERE can i pay the money before purchasing?(i am just a student😅)but don't get me wrong i have a money my problem is just above

                  Cantiara maybe one day those options (number/percentage) will be up to user’s choice in the app settings... xD

                  Why did my coins disappear before their expiration date. This sucks there are some chapters that cost less than 5 coins. And fp only last a week and there isn't any warning like with the coins. I will probably drop this app. Also store shouldn't be limited on the amount sold. They are too expensive and by the time you save up the store is out.

                    Why did my coins disappear before their expiration date. This sucks there are some chapters that cost less than 5 coins. And fp only last a week and there isn't any warning like with the coins. I will probably drop this app. Also store shouldn't be limited on the amount sold. They are too expensive and by the time you save up the store is out.

                      The option to use fast pass to unlock has dissapeard I have 3 fast passes i want to use but it will not allow me. I have checked with multiple books and there is no option to use fast pass.

                        The option to use fast pass to unlock has dissapeard I have 3 fast passes i want to use but it will not allow me. I have checked with multiple books and there is no option to use fast pass.

                          I want to complain about the Membership! I paid for 7.99$ For worth of 15.99 because it was promo so I can get 500 coin first time 10 coins daily but now suddenly my membership become 3.99 for worth 7.66😡😡😡😡 why it was change suddenly and now im only getting 5coins daily. My privilege should be valid till 02 Feb. i need explanation on this😡😡😡 its already hard to get coins unlike before.

                            I would like to raise my concerns as well. It's about redeeming my points in Store. I know I have enough points to redeem but it seems like the Store doesn't let it work. I accumulated 3k plus of points and I tried to redeem it by using the 500 amount for 1 pass but it doesn't work. Is this a bug or what? Thank you

                              I would like to raise my concerns as well. It's about redeeming my points in Store. I know I have enough points to redeem but it seems like the Store doesn't let it work. I accumulated 3k plus of points and I tried to redeem it by using the 500 amount for 1 pass but it doesn't work. Is this a bug or what? Thank you

                                Lucein there's a limited amount of each type of item that can be redeemed. The 500 for 1 fast pass is out of stock. Likewise for the 2000 for 1 fast pass. The rest still have stock remaining, so you can redeem for the other items.

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