Addressing Your Complaints (Coins, Fast Passes, etc.)
yaoyueyi Cannot claim weekly bonus sign in
Update your app to 4.3.2.
Why did my coins disappear before their expiration date. This sucks there are some chapters that cost less than 5 coins. And fp only last a week and there isn't any warning like with the coins. I will probably drop this app. Also store shouldn't be limited on the amount sold. They are too expensive and by the time you save up the store is out.
Why did my coins disappear before their expiration date. This sucks there are some chapters that cost less than 5 coins. And fp only last a week and there isn't any warning like with the coins. I will probably drop this app. Also store shouldn't be limited on the amount sold. They are too expensive and by the time you save up the store is out.
The option to use fast pass to unlock has dissapeard I have 3 fast passes i want to use but it will not allow me. I have checked with multiple books and there is no option to use fast pass.
The option to use fast pass to unlock has dissapeard I have 3 fast passes i want to use but it will not allow me. I have checked with multiple books and there is no option to use fast pass.
I want to complain about the Membership! I paid for 7.99$ For worth of 15.99 because it was promo so I can get 500 coin first time 10 coins daily but now suddenly my membership become 3.99 for worth 7.66
why it was change suddenly and now im only getting 5coins daily. My privilege should be valid till 02 Feb. i need explanation on this its already hard to get coins unlike before.
I would like to raise my concerns as well. It's about redeeming my points in Store. I know I have enough points to redeem but it seems like the Store doesn't let it work. I accumulated 3k plus of points and I tried to redeem it by using the 500 amount for 1 pass but it doesn't work. Is this a bug or what? Thank you
I would like to raise my concerns as well. It's about redeeming my points in Store. I know I have enough points to redeem but it seems like the Store doesn't let it work. I accumulated 3k plus of points and I tried to redeem it by using the 500 amount for 1 pass but it doesn't work. Is this a bug or what? Thank you
What bonus coins? The amount you get for reading is points, entirely different currency. As for daily tasks you get fast passes which have to be manually used on a chapter, they are not automatically used instead of coins.
Coins or points, they are not interchangeable. Coins are used to unlock chapters, points are used in the app profile store tab to buy vouchers or fast passes.
Reading rewards are not coins, they are points. Read the original post thoroughly for more information.
Is the chapter in privledge status? Privledge is now solely in the paying customer domain as it was always intended to be.
The only coins expiring should be the ones converted from free spirit stones which would expire anyways.
Sounds like your membership got changed from monthly to the WIP weekly membership, contact webnovel support email directly, be sure to have a ss of your initial membership purchase as they'll likely want it for verification.
Webnovel can you please return the free novels it used to be 3 novels 24 hours you stopped doing this from around 5 of jan and when i contacted you said it was temporary, now your saying its under consideration which means this was not a temp measure. Please please please at don't change that
Darth_Xiane thanks will do that
yaoyueyi sigh.. yeah i know all this but its really hard to read when you dont have coins i read at pc so i cant collect coins and the 3 fast passess are gone just like that and i cant save my coins to read something else in the future because it will expire now my coins are almost gone it went from close to 400 and then to less than 50
when will it be able to collect coins in pc as well?
yaoyueyi sigh.. yeah i know all this but its really hard to read when you dont have coins i read at pc so i cant collect coins and the 3 fast passess are gone just like that and i cant save my coins to read something else in the future because it will expire now my coins are almost gone it went from close to 400 and then to less than 50
when will it be able to collect coins in pc as well?
Why can't i use fast pass on some of the novels im currently reading? What's the point of earning it through daily log in and watching videos and doing votes?
Why can't i use fast pass on some of the novels im currently reading? What's the point of earning it through daily log in and watching videos and doing votes?
It's not really a complaint, I'd just like to know this because I haven't seen it addressed anywhere yet. After a novel finishes, will privileged chapters slowly become available for the general public, or will they remain cash only?
As for my complaint... I like that now the farming works on most novels, but I'm having issues with this 2 minutes long collection time. I mean WN's 2 minutes is not my 2 minutes; once I've been reading a novel for over half an hour, but the store's counting system was saying only around 8 minutes.
- Edited
You can't collect coins anymore. Not on PC, not on mobile. Webnovel has stopped giving out free coins. If you want to have coins, you will have to purchase it.
Most likely because the chapters you were trying to unlock with fast passes but couldn't are privilege chapters. Fast passes can't be used on privilege chapters.
ChainedGhost After a novel finishes, will privileged chapters slowly become available for the general public, or will they remain cash only?
After a novel ends, if it has a privilege service, the author/translator will have to put the novel's status to completed. After that, the privilege chapters will be released in the regular update to regular users. You will still have to pay or use fast passes to unlock the chapter.