• Questions

  • Addressing Your Complaints (Coins, Fast Passes, etc.)

ChainedGhost

After a novel is completed, yes, the privilege chapters of that novel would become available to the non-privileged readers through the regular release schedule.

So, for example, if there are still 10 chapters left to the completion of a novel, and all of them are privilege chapters, once the author/translator set the novel's status to completed, those chapters will be released from the privilege pool to the normal readers through the regular release. If the regular release schedule is 2x daily, then normal readers will get to the end of the novel in 5 days.

Purchasing privilege is never mandatory for reading a novel until it's completed. But as I said, you'll still have to unlock the chapters with coins or fast passes once they're released from the privilege pool.

      Cantiara Thank you, again. I found your answer very easy to understand the first time, but this would be even more so if someone else has the same question. Most of what I am reading here is VIP, so needing to unlock the chapters once released was never in question.

          ChainedGhost

          Ah okay. I thought I wasn't clear the first time around, hence the more elaborated answer :)

              Cantiara

              Trick is getting the author to mark it as completed, I had one book in my list had 235 of 245 chapters released, the last ten were eternally in privledge. Could be the author 'forgot' to mark his book as completed but considering his fanbase has repeatedly posted about it in the comments of chapter 235, including the prior privledge holders who bought it again under the thought it was continuing when it wasn't... hard to say said author is not fully aware they are holding those last ten chapters ransom.

                  Darth_Xiane

                  Which book is it? Is it original or translated?

                  In the case of translated books, as far as I know, translation groups just have too many books on their plates. And it could sometimes happen that the coordinator of a group fails to keep track of which books have been completed and which haven't, and therefore forgets to set the status of those books to completed.

                  The scenario above seemed highly unlikely In the case of an original book because I don't think there were any original authors on this site that have too many books to handle.

                  Also, most translation group coordinators don't read the comments section of their books. So, if the book in your case is a translated one, it could indeed be an oversight. If you know the translation group, you can head over to their discord server and ping them there. But if you don't know, you can also just tag CKtalon here or over on the webnovel's discord server (head over to the #suggestions_bug_feedback channel), and he'll take care of it.

                  In the case of an original book, I'm not sure what you could do. Maybe report the author to Webnovel?

                      KoraL All of which is meaningless when ir costs 3k to buy a single fast pass and even then only if they aren't already all sold out. As for the % off purchases...why would I use one when the per chapter price is already exorbitant.

                          Cantiara I always liked the percentage and never complained about it. Though the numbers are fine too. I prefer the percentage for some reason.

                              Hello... I would say sorry for I am pissed off... I paid in 199coins in accessing privileged chapters which is not expired yet... and since I was done reading until chapters 349 in other websites which is FREE but I want to read more advance chapters starting chapter 350 to 359 which is 10chapters in all (though as I said the 199coins that I paid before still in effect.. but I didn't unlock the chapters 349 and below because I am done reading it FREE of charges from other site.. so what I did, I click the 15 chapters privilege (for 300coins) that supposed to be totalled to 499coins... and did pay for that 300coins thinking that I can start reading chapters 350 and so on without unlocking the chapters 349 and below since as I said I read it already in without charges... so now I was thinking I can read starting chapter 350 since I paid 300 coins.. TOO BAD FOR ME THOUGH I CANNOT READ IT UNLESS I HAVE TO CLICK AGAIN THE NEXT PRIVILEGE STUFF... IN WHICH THE 300COINS THAT I PAID JUST FEW MINUTES AGO WERE WASTED! I think this is my last straw with your website.. because this is not the first time that this happened to me... now.. I think to avoid of being riff-off I just need to wait for my remaining coins to run out again and just deactivate or turn off my account with your site... I just hope you can fix this issue because as I can see and noticed, I am not the only customer of yours as the victim of this... :(

                                Hello... I would say sorry for I am pissed off... I paid in 199coins in accessing privileged chapters which is not expired yet... and since I was done reading until chapters 349 in other websites which is FREE but I want to read more advance chapters starting chapter 350 to 359 which is 10chapters in all (though as I said the 199coins that I paid before still in effect.. but I didn't unlock the chapters 349 and below because I am done reading it FREE of charges from other site.. so what I did, I click the 15 chapters privilege (for 300coins) that supposed to be totalled to 499coins... and did pay for that 300coins thinking that I can start reading chapters 350 and so on without unlocking the chapters 349 and below since as I said I read it already in without charges... so now I was thinking I can read starting chapter 350 since I paid 300 coins.. TOO BAD FOR ME THOUGH I CANNOT READ IT UNLESS I HAVE TO CLICK AGAIN THE NEXT PRIVILEGE STUFF... IN WHICH THE 300COINS THAT I PAID JUST FEW MINUTES AGO WERE WASTED! I think this is my last straw with your website.. because this is not the first time that this happened to me... now.. I think to avoid of being riff-off I just need to wait for my remaining coins to run out again and just deactivate or turn off my account with your site... I just hope you can fix this issue because as I can see and noticed, I am not the only customer of yours as the victim of this... :(

                                  littleArz So, you're saying that you read on a pirate site, which is very much illegal, and now you're... complaining about having to pay for something that you should've paid for in the first place? And you are saying that you're being ripped off even though you're the one who technically ripped off the author/translator/editor that you read the pirated version of?

                                  Well, okay.

                                      yaoyueyi 4) Membership?

                                      Hello! I purchased the membership however, I didn't check in on Jan. 18 & 20 since there is no signal at where I was at however, when I checked in at Jan. 19 & 21, it says membership (10 coins) = check/claimed but when I went to see my coins history I only received 5 coins. The same happened on both days and it was also really true and no mistake because my coins balance today only totalled to 7 coins.

                                      I should receive those 10 coins in total because even if I didn't check in for 2 days, I still paid for it and was expecting it especially since the coins now are very expensive.

                                        yaoyueyi 4) Membership?

                                        Hello! I purchased the membership however, I didn't check in on Jan. 18 & 20 since there is no signal at where I was at however, when I checked in at Jan. 19 & 21, it says membership (10 coins) = check/claimed but when I went to see my coins history I only received 5 coins. The same happened on both days and it was also really true and no mistake because my coins balance today only totalled to 7 coins.

                                        I should receive those 10 coins in total because even if I didn't check in for 2 days, I still paid for it and was expecting it especially since the coins now are very expensive.

                                            Sorry I assume I've misunderstood or missed this somewhere but I thought Members still got bonus coins on top ups, is this no longer the case?

                                            Thanks.

                                              iml0stinbooks which membership coin did you purchase? does it 500 coins membership or 250 coins membership? Both have different bonus coins i.e 500 coins + 310; 250 coins + 150.

                                                  [unknown] I just leave my phone on and idle on a chapter while doing chores and whatnot, changing the chapter every 10 minutes or so. The yield is around 2-3 points per minute including half hour bonuses. If you get an hour of "reading time" in a day, that's 180 points minimum. It's not great, but it's better than nothing because it's not impossible, and it's not even necessary to watch ads. I'm sure if you actively did ads too, you would be able to purchase the free reading vouchers before they run out, but you do you.

                                                    yaoyueyi Pirate Sites are only illegal when the country you are in has a trade deal for the work in question.

                                                        yaoyueyi Pirate Sites are only illegal when the country you are in has a trade deal for the work in question.

                                                        KoraL If I were that bored, I wouldn't be trying to idle. User work arounds using holes in the system should never be offered as solutions.

                                                              My membership supose to work by now cause it's already past 24 hours but it still didn't work.help?

                                                                My membership supose to work by now cause it's already past 24 hours but it still didn't work.help?

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