yaoyueyi
I just want to say my thoughts about the new updates of webnovel, i dont love how the new update works, from what i think its better than the previous update since i can purchase the chapters/stories by coins/ spirit stones and get them unlocked WITHOUT TIME LIMIT which is more better than fast pass (please dont judge me this is what my thoughts are) since it has an EXPIRATION which really is eeehhh... and for a person like me i like to stack my stories for a month and with the fast pass, its not helping at all. And here i was expecting for a membership (i dont know whats the name for it) for it but disappoints but understandle. I JUST WANT TO SHARE MY THOUGHTS ABOUT THE NEW UPDATES PLEASE DONT TAKE IT FOR CRITICISM OR SUCH. THANK YOU
Addressing Your Complaints (Coins, Fast Passes, etc.)
Toje omg!!! What do they mean "temporarily cancelled the exemption and restriction after January 5th"??? I purchased the membership on January 5 and i didn't get the 500 coins nor the daily 310 coins
what to do?!! Can I atleast get a refund if im not going to get them???
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PinkKookieBunny so funny, did you read the conversation from the beginning? from whom he/she reply? what question for that reply/answer? does it related to the membership at all? don't panic as panic always make people misread
yaoyueyi Well, let me add my personal opinion here.
With everyone complaining about the reality of the world that nothing is free, I think that this whole update (that didn't change much in terms of the amount you can read) is directed in a super-hidden way, to improve the situation of the pirate sites. Just look at this:
People will complain and leave for pirate sites.
Pirate sites will get the spike in income
Suying the pirates will turn out to be either profitable or at least allow WN to break even at the cost of the process
Someone will go to jail with few millions $ of debt (basically, even if just a single copyright infringement costs 50k$, multiply it by every single book they stole)
Other people will have to think twice before risking life in prison for stealing.
Piracy dying out
Free readers will have to either go back to reading at paid sites or stop reading altogether.
PS: but thats just my silly opinion :D
Finally! An explanation posted! After how many weeks! rolleyes at WN
Thanks for the detailed explanation!
yaoyueyi the shop keeper ( stealer or pirate) who should feel ashamed. not the customers. our only concern is where to find the best service with the lowest price and good quality. should we work with the pirate and get his services for free? or should we work with the good people and that will at least cost us 10$ a day and 300$ a month( because we are dedicated as you put it ) at this point I really started to wonder who is the "real" pirate is? is that the "bad" people who provide us with our Addiction is the pirate or is it the "good" people who cost us money to provide the same services as the bad guy?
please note: that I started the argument and wouldn't back off easily, also sorry for crossing the bottom line but I couldn't hold back. and thank you for reading my reply 
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yaoyueyi thanks for this! For awhile I tried to explain, respond, to a few fellow readers whose questions and complaints about the new system weren’t getting any response from the community.
But I gave up. There were just too many of the same topic, rant, vent, over and over again. You did a great job on this FAQ. 
The_Good_Devil Mate, you don't need to excuse for starting an argument. I'm always there to deliver some factional thrashing.
You said its the shopkeeper fault, be it the legal one for allowing the crime to happen or the thief for selling the stolen product. You are free to decide!
But I guess you forgot that recieving stole goods is a crime according to any serious lawmaking institution.
Article 22 of the Theft Act for the UK
https://en.wikipedia.org/wiki/Possession_of_stolen_goods
Here you go the entire article for the problem.
If you were to buy the phone from the thief show while knowing that they stole it, you can get jailed for that.
yaoyueyi i want to know why webnovel has not given any rebate for the privilege purchased in December
yaoyueyi i want to know why webnovel has not given any rebate for the privilege purchased in December
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MotivatedSloth
"then the goods are returned to the owner and the individual is not prosecuted. However, there are often exceptions, because of the difficulty of proving or disproving an individual's knowledge that the goods were stolen."
web novel are not "good", they are services; and also you can't give it back to owner(author).
ok, ok. let go with your sentence: "But I guess you forgot that recieving stole goods is a crime according to any serious lawmaking institution." does that mean we have a millions of criminals and no lawmaking institutions know about it?
Anyway, I have reached one conclusion. this topic need a court and punch of lawyers to determine who is right and wrong 
. and of course, have a great evening good mister.
yaoyueyi yaoyueyi Your response to complaints about the quality of WN's translations wasn't, "we'll try to ensure better quality going forward", but "suck it up, the quality sucks and we dgaf. if you don't like it, leave." Decoupling the idea of the cost of a good from the quality of that good --- that's an, uh, interesting approach to business. Some might call it being wrong and strong, but what do they know? WN does business Jianghu-style.
MotivatedSloth the irony of course is that they will need to be careful with taking action against the pirate sites since whatever action they take against the pirates will create a very visible method for people that believe that they themselves are hosting pirated content can take against them.
https://www.scribblehub.com/read/10700-tree-of-aeons-an-isekai-story/chapter/80349/
Why is is it that when I claim the reading reward,my account isn't top up?
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LaoTze True. We buy from them, at least make some effort that the goods/product (in our case, chapters) are well suited to our purchase. Hire a proofreader if possible.
The chapters here are way more expensive than some NYT bestselling author, and their books in Amazon worth $0.99 and free if you sign up to Kindle Unlimited.
Yours (WN) is expensive, if im not totally hooked to the stories (even neglect some wrong grammar and etc ) i already leave long time ago.
Now, it just push me to do this. Kudos!
P.S: hire a new Marketing Personnel and conduct a survey first, study the market and make balance decisions.
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I think your pass to coin value is wrong, before i cound read 4 chapters 6-10 coins a day now its 3
5-10 coins for login (more on weekend)
5 for double login add
5 for voting ps
5 for voting energie stones
5 for add
=25-30 day
And another few for the x min reading
Thas more then 8 coins per pass
My farming mode doesn't work and it's ON from my setting pls do I need to do more for it to work? PS I am reading a free novel
meenatidris do you see a yellow/gold pouch at the top right corner?
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tom_Riddle1111 nope. all I discussed was the amount of free ss you get for votes & check in, and the fast pases you are getting for that. and then, I also said,
There may be the argument that FP provide less b/c the weekly rewards/reading checkpoints/multiplier rewards give more free coins, but that's where the point system balances things out more.
and you're ignoring the fact that many chapters cost 15+ coins, so the max you can read, even if you get 30 coins a day, is 2 chapters. FP guarantees 3. it really depends on what kind of chapter length, what kinds of novels you're choosing to unlock. WN's probably going to restock/integrate more ways to earn FP in the future, so that's why I firmly believe that the values of coins to fast pass is about the same, and even if FP really provided less, it's only less by 1-2 chapters-- which isn't that big of a deal, considering that it's unrealistic to believe that one can receive the same amount of free stuff forever.