• Questions
  • Addressing Your Complaints (Coins, Fast Passes, etc.)

Oh, so you're it's my fault that I read it free from another website that I subscribe to?????? I paid more even of what I have due in this web novel site okay? If I read some of your novels free of charge from other sites just because I subscribed to that site....? Are you the customer service rep of webnovel? Your reply is somewhat... well never mind.. thanks and no thanks... it's my fault for spending too much I guess...!

    littleArz Oh, so you're it's my fault that I read it free from another website that I subscribe to?????? I paid more even of what I have due in this web novel site okay? If I read some of your novels free of charge from other sites just because I subscribed to that site....?

    Well, yeah, it is your fault. If you use something that is given to you for free by someone else, knowing that the thing is stolen, then you are at fault because you are responsible for your own actions. Those pirate sites take Webnovel's contents and publish them on their website without permission. As a user of those sites, you're depriving not only WN as a publisher but also authors and translators of income and royalties, benefits that are rightfully theirs. In some jurisdictions, you'd even be counted as liable and could be hit by a civil lawsuit.

    And had you bothered to read the fine prints thoroughly before you purchased the service, you would have known that the Privilege service doesn't work in the way you thought it did. It is Webnovel's duty as the service provider to provide you with the information about their service, but it is also your duty as the customer to read and inform yourself about it before you use the said service.

    Webnovel has provided the information about how their Privilege service works on their fine prints, but you didn't even bother to read them before you purchased the service. So this, too, was your own fault. So stop the victim mentality and start taking responsibility for your own actions. You lost some money, but it was nobody's fault but your own. Lesson for next time: Always read the fine prints.

    And no, I'm not a WN's rep. I'm a reader, just like you, and what I wrote might seem harsh, but it is what it is, I'm just pointing out the obvious.

    So why after CHECK IN and getting fast pass there is BONUS REWARDS which says that after watching ad. you will get FP + exp and after watching you only receive exp?

      littleArz I am not WN's customer service. I'm only a forum moderator who regulates posts on the forum-- so whatever I say is not dictated by Webnovel but rather my own personal beliefs.

      And adding onto everything that Cantiara said, whatever other site you "subscribed" to is a pirate site. There's no way that it's anything other than that. WN's contract strictly says that the authors are only allowed to post on the WN platform. You are also contradicting yourself to the extreme-- since you subscribed to that site, you are no longer "reading for free" as you previously claimed. Also, if you are "paying more" on said pirate site, why are you doing that? Why not just pay the lower price on WN? And why are you even monetarily supporting a pirate site in the first place?
      Please clarify, because all I see are some glaring contradictions right now.

      yaoyueyi heehee this is what i've been thinking while reading about fp against ss before.. original novels can be controlled but how about translated novel.. its a fixed chapter, translators cannot do anything about it.. anyways.. this sudden changes, this is i think is for the better, for the authors, translators,etc.. but most readers here rely on free ss before. Most of us are free readers.. wn is like a public library to us and although its free there are ofcourse rules we have to follow but regardless all we want is to read the book we love.. since its public library, its free.. now this sudden changes its still free but limited unlike before.. free readers have now feel or may feel we are being push to the corners, to spend money or to leave wn.. well if we really have extra money why not,we love reading.. but for now, i dont know for some but for me, im hanging on line..😢 i dont know how long can i be able to stay here.. i love wn but i dont know how long can i be able to stay here..😭😭😭

        yaoyueyi heehee this is what i've been thinking while reading about fp against ss before.. original novels can be controlled but how about translated novel.. its a fixed chapter, translators cannot do anything about it.. anyways.. this sudden changes, this is i think is for the better, for the authors, translators,etc.. but most readers here rely on free ss before. Most of us are free readers.. wn is like a public library to us and although its free there are ofcourse rules we have to follow but regardless all we want is to read the book we love.. since its public library, its free.. now this sudden changes its still free but limited unlike before.. free readers have now feel or may feel we are being push to the corners, to spend money or to leave wn.. well if we really have extra money why not,we love reading.. but for now, i dont know for some but for me, im hanging on line..😢 i dont know how long can i be able to stay here.. i love wn but i dont know how long can i be able to stay here..😭😭😭

          tom_Riddle1111 before when it was still ss, on weekends we are receiving 20Ss upon checking!

          Now it's 1pass only.. with Ss u might be able to read 3 chaps for 8ss/chap or 5-6 chaps for 3-4ss/ chap so not fair...

            Not here to complain about coins and such like the filthy poors. Just want to know whats going on with all the dropped novels. At least try to find someone to pick them back up or get us some info from the original translators, since most of them just ghost for years.

              How about wn make a completed novel to free here or to make the reader can have more fp. Coz we need fp to read n not every reader in here can spend money

                Coins are absolutely to expensive. The full trilogy of LOTR's in leatherback + the Hobbit cost maybe 150$. While a book writen by a complete novis, when payed for chapter to chapter using coins, can cost in excess of 400$ or 500$. For example,books such as LoHP with more than 2000 chapters (pages). We're not entitled, WN is a scam.

                JenAngelesLagoc

                I understand your predicament, but even public library is actually not free to the public. The public pays for it through taxes.

                You still have the 3 fast passes a day to read a premium novel. Other than that, there is still the option of reading free (non-contracted) novels. If you look well enough, there are some free hidden gems in here :)

                  blady87

                  Because like many things through the app webnovel words it terribad. The fp + exp is the check in + bonus not just the bonus, yeah its worded bad but as stated webnovel webdesigners are complete asstards.

                    yaoyueyi
                    What’s the use of farming when all the items are out of stock....There are literally more than 5 to 6 thousand users using WN but only 3000 Nos for a item in the store that’s just another way of ripping us of and this is literally useless if they don’t even update the store or add more items.... And it’s not like we are all reading free everyone is buying using money to support their fav authors...but that does not mean that it’s ok for WN to rip us off...ok far many ppl 5$ is not much...But I am from a middle class family in India... I only get 500 Rs for a month from my parents...but spending 300 to 400 for 250 Coins is too much for us... that’s y we are saying that the previous version was good...we had a few free SS and buying a few SS was perfect for me now I don’t have enough coins to read...by this newest update isn’t WN actually the one who is depriving the authors its readers as many are actually saying that they will delete the app due to newest update

                      yaoyueyi
                      What’s the use of farming when all the items are out of stock....There are literally more than 5 to 6 thousand users using WN but only 3000 Nos for a item in the store that’s just another way of ripping us of and this is literally useless if they don’t even update the store or add more items.... And it’s not like we are all reading free everyone is buying using money to support their fav authors...but that does not mean that it’s ok for WN to rip us off...ok far many ppl 5$ is not much...But I am from a middle class family in India... I only get 500 Rs for a month from my parents...but spending 300 to 400 for 250 Coins is too much for us... that’s y we are saying that the previous version was good...we had a few free SS and buying a few SS was perfect for me now I don’t have enough coins to read...by this newest update isn’t WN actually the one who is depriving the authors its readers as many are actually saying that they will delete the app due to newest update

                      yaoyueyi
                      Why don't you stop giving EXP instead... It's useless and so called LEVEL has no meaning in itself... It's totally useless for readers so instead of all that useless stuff why not give more fast passes....also what's the use of store...when there is no stock worth buying ....
                      Also why the hell are fast passes made so costly... 3 passes worth 5000... Where as these passes are uses to open a chapter which are worth only 3 coins or sometimes even 1 coin... How is it justifiable... Can someone answer me???

                      yaoyueyi
                      Why don't you stop giving EXP instead... It's useless and so called LEVEL has no meaning in itself... It's totally useless for readers so instead of all that useless stuff why not give more fast passes....also what's the use of store...when there is no stock worth buying ....
                      Also why the hell are fast passes made so costly... 3 passes worth 5000... Where as these passes are uses to open a chapter which are worth only 3 coins or sometimes even 1 coin... How is it justifiable... Can someone answer me???

                      At least buying the coins shld start from 1 dollar so that some if us can continue to buy.....now if u dnt hv 3 dollars u cant buy coins

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