I would like to raise my concerns as well. It's about redeeming my points in Store. I know I have enough points to redeem but it seems like the Store doesn't let it work. I accumulated 3k plus of points and I tried to redeem it by using the 500 amount for 1 pass but it doesn't work. Is this a bug or what? Thank you
Addressing Your Complaints (Coins, Fast Passes, etc.)
What bonus coins? The amount you get for reading is points, entirely different currency. As for daily tasks you get fast passes which have to be manually used on a chapter, they are not automatically used instead of coins.
Coins or points, they are not interchangeable. Coins are used to unlock chapters, points are used in the app profile store tab to buy vouchers or fast passes.
Reading rewards are not coins, they are points. Read the original post thoroughly for more information.
Is the chapter in privledge status? Privledge is now solely in the paying customer domain as it was always intended to be.
The only coins expiring should be the ones converted from free spirit stones which would expire anyways.
Sounds like your membership got changed from monthly to the WIP weekly membership, contact webnovel support email directly, be sure to have a ss of your initial membership purchase as they'll likely want it for verification.
Webnovel can you please return the free novels it used to be 3 novels 24 hours you stopped doing this from around 5 of jan and when i contacted you said it was temporary, now your saying its under consideration which means this was not a temp measure. Please please please at don't change that
Darth_Xiane thanks will do that
yaoyueyi sigh.. yeah i know all this but its really hard to read when you dont have coins i read at pc so i cant collect coins and the 3 fast passess are gone just like that and i cant save my coins to read something else in the future because it will expire now my coins are almost gone it went from close to 400 and then to less than 50
when will it be able to collect coins in pc as well?
yaoyueyi sigh.. yeah i know all this but its really hard to read when you dont have coins i read at pc so i cant collect coins and the 3 fast passess are gone just like that and i cant save my coins to read something else in the future because it will expire now my coins are almost gone it went from close to 400 and then to less than 50
when will it be able to collect coins in pc as well?
Why can't i use fast pass on some of the novels im currently reading? What's the point of earning it through daily log in and watching videos and doing votes?
Why can't i use fast pass on some of the novels im currently reading? What's the point of earning it through daily log in and watching videos and doing votes?
It's not really a complaint, I'd just like to know this because I haven't seen it addressed anywhere yet. After a novel finishes, will privileged chapters slowly become available for the general public, or will they remain cash only?
As for my complaint... I like that now the farming works on most novels, but I'm having issues with this 2 minutes long collection time. I mean WN's 2 minutes is not my 2 minutes; once I've been reading a novel for over half an hour, but the store's counting system was saying only around 8 minutes.
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You can't collect coins anymore. Not on PC, not on mobile. Webnovel has stopped giving out free coins. If you want to have coins, you will have to purchase it.
Most likely because the chapters you were trying to unlock with fast passes but couldn't are privilege chapters. Fast passes can't be used on privilege chapters.
ChainedGhost After a novel finishes, will privileged chapters slowly become available for the general public, or will they remain cash only?
After a novel ends, if it has a privilege service, the author/translator will have to put the novel's status to completed. After that, the privilege chapters will be released in the regular update to regular users. You will still have to pay or use fast passes to unlock the chapter.
CantiaraMy concern was about whether they would become accessible later on without needing to purchase privilege or not. Thank you very much for answering my question : )
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After a novel is completed, yes, the privilege chapters of that novel would become available to the non-privileged readers through the regular release schedule.
So, for example, if there are still 10 chapters left to the completion of a novel, and all of them are privilege chapters, once the author/translator set the novel's status to completed, those chapters will be released from the privilege pool to the normal readers through the regular release. If the regular release schedule is 2x daily, then normal readers will get to the end of the novel in 5 days.
Purchasing privilege is never mandatory for reading a novel until it's completed. But as I said, you'll still have to unlock the chapters with coins or fast passes once they're released from the privilege pool.
Cantiara Thank you, again. I found your answer very easy to understand the first time, but this would be even more so if someone else has the same question. Most of what I am reading here is VIP, so needing to unlock the chapters once released was never in question.
Ah okay. I thought I wasn't clear the first time around, hence the more elaborated answer :)
Trick is getting the author to mark it as completed, I had one book in my list had 235 of 245 chapters released, the last ten were eternally in privledge. Could be the author 'forgot' to mark his book as completed but considering his fanbase has repeatedly posted about it in the comments of chapter 235, including the prior privledge holders who bought it again under the thought it was continuing when it wasn't... hard to say said author is not fully aware they are holding those last ten chapters ransom.
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Which book is it? Is it original or translated?
In the case of translated books, as far as I know, translation groups just have too many books on their plates. And it could sometimes happen that the coordinator of a group fails to keep track of which books have been completed and which haven't, and therefore forgets to set the status of those books to completed.
The scenario above seemed highly unlikely In the case of an original book because I don't think there were any original authors on this site that have too many books to handle.
Also, most translation group coordinators don't read the comments section of their books. So, if the book in your case is a translated one, it could indeed be an oversight. If you know the translation group, you can head over to their discord server and ping them there. But if you don't know, you can also just tag CKtalon here or over on the webnovel's discord server (head over to the #suggestions_bug_feedback channel), and he'll take care of it.
In the case of an original book, I'm not sure what you could do. Maybe report the author to Webnovel?
Then you can give this one a try 
Entangled by Misfortunes: The Girl Who Remembers the Dead
https://dynamic.webnovel.com/book/15573817005896205?utm_source=writerShare&utm_campaign=4308886255