WEBNOVEL_OFFICIAL i would like a refund on the privilege chapters I’ve bought. Why would charge us 500-4000 stones and then make us pay again to unlock the chapters we payed for. Not acceptable! You said when we get the privilege chapters it says unlocks the chapters why do we still get charge. This is fraud because this is not what you described or advertise, refund us back our stones.
Privileged chapters
boboswirls u go get ur refund from Google not from app u have 3 days to get full refund
Mahovic u go get ur refund from Google not from app u have 3 days to get full refund
WEBNOVEL_OFFICIAL Honestly, you could have said money. The fact free stone are lost after a month (?) mean no one have the stockpile to be truly considered a buyer of privileged chapters, with what you can stockpile as a free user you can only have a taste of it.
I feel mass release of 5-10 chapters is better than doing this privilege thing ... many people save ss to just read the chapters released that day ..so it’s not a good idea for us
I feel mass release of 5-10 chapters is better than doing this privilege thing ... many people save ss to just read the chapters released that day ..so it’s not a good idea for us
CKtalon https://www.webnovel.com/book/12214255005093705/I-Might-Be-A-Fake-Cultivator
When i go to the TOC i only see 21 chapters, but i can read up to 71, are those 50 chapters supposed to be for privileged readers?
WEBNOVEL_OFFICIAL is that the new system which replace Subscription system?
Bluntly put, GETTING PRIVILEGE is PAYING SS just so you can ONLY SEE CHAPTER TITLES of the stockpile.
@WEBNOVEL_OFFICIAL My suggestion is that this point must be made extremely clear to ALL readers as they can all be considered potential buyers. This can be made through posting FAQs, revising content in "Privilege Rules", etc..
I really think all the rants are coming from the perspective that they felt cheated on what they paid for. Put simply, they did not get what they think they are buying. I also think that all the rants are avoidable had this been made clear to them.
Moving forward, I hope @WEBNOVEL_OFFICIAL and @Webnovel_Staff will read this reply and will consider how to improve on this privilege system.
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WEBNOVEL_OFFICIAL “If you can afford it you don’t buy have to buy it”
First off, WebNovel must’ve given the job of responding to UNHAPPY customers(who gives money to your company) to the wrong employee. This is NOT how you respond to PR. Wrong job, get a new one.
Second of all, WebNovel used to be a really good app to use for readers who just enjoyed the content and some of us, including myself didn’t mind spending money purchasing ss. Now, you have all these “privilege” rules which a SCAM. I suggest your “marketing” team whom you probably pay a lot of money for have another meeting and think of a better strategy on how you can get more money from your customers because you’re about to lose a whole lot more. Or maybe just hire a brand new team if I were you.
Privilege means “a special right, advantage, or immunity granted or available only to a particular person or group.” This is NOT a special right nor is it a benefit to your consumers. They are to pay 400s for FIVE chapters? In other words, they are paying $8 for 5 chapters because to get at least 400ss cost about $7.99? Disgusting. Webnovel is about to lose a bunch of paying customers so I suggested your “management” team revisit your crappy strategies. 
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xmdvix What you say doesn't make sense. There are always such systems in the world. Take flying for example. People in first-class, business class pay 3x-10x more than economy class people. The plane brings them to the same place. They get to board the plane early and they enjoy more comfort on the plane, all for a flight that doesn't last even more than 24 hours. Yet, people do purchase those tickets. They are the 'privileged' because they pay for it.
Even further up, there are private jets.
Things like VIP lounges, VIP tickets to concerts. All these are privileged things people pay for to be 'different'.
Privilege is pretty much bought, never given.
Really ? I read it the other way as i didn't start from Triciavdu post but from your post about elite and privilege but with all the convo lined-up, Paneb post could indeed have been about elite. Not than i care, it doesn't change much in the end. Merely than i barked at the wrong tree. Privileged chapter is still as bad.
Triciavdu I learned my lesson with the elite subscription unless web novel can guarantee that the chapters that I unlock will not disappear after they get rid of this system am not getting it
CKtalon Elite mentioned from the beginning that chapters will be locked once the subscription is over.
For Privilege, it is specifically mentioned that chapters unlocked in the Privilege pool will remain unlocked.Paneb of course im paying for each chapter why the fuck would it get locked ffs
CKtalon Think Netflix vs buying a Bluray. You don't get to watch a show on Netflix after your Netflix subscription expires. But you can keep watching a Bluray.
As i never used elite, i didn't even notice it was gone but after reading Triciavdu post. I now know, along with the fact chapter previously unlocked/read? with elite have gone back to being locked after it's closure which is kinda low. Most likely Triciavdu post wasn't about losing unlocked chapter (from elite) via unsub but from elite feature closing. It's two thing. The first one is our choice, the second isn't.
CKtalon I agree with your points. At what point did companies turn out to be like this? If they don’t change things, they WILL lose consumers. They are NOT the only app or business in the market to read novels. This is NOT a benefit or a special right, it’s tacky and it’s scamming people. The rules are also VERY misleading. SMH....
WEBNOVEL_OFFICIAL Wow.... such an arrogant answer.... ‘just don’t buy it if you can’t afford it’...... 
Thanks for the explanation..... it opened my eyes that you don’t think about ur customer/readers.... you just want to take advantage us