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  • Addressing Your Complaints (Coins, Fast Passes, etc.)

MotivatedSloth i actually know the fcking difference between responsible and irresponsible people. I don’t know what your role is on Webnovel. But I do know no responsible business will actually use such vulgar words when talking to their customers. Yes we’re freaking customers. And you actually think a Webnovel has more words and work done than a medical book?
Well done
And thank you very much! You made my decision much much easier. I had four accounts and I top up SS Or coins, whatever, a minimum of $50 on each account. I have been looking for a reason leave and your rude and obnoxious message has shown me that I do not want to be associated with such a category of people like you.
I will take my money and my business to more responsible place, where people don’t insult you for expressing your views. Places that actually invest in customer care and has zero tolerance for pompous, ignorant people like you.

MotivatedSloth i actually know the fcking difference between responsible and irresponsible people. I don’t know what your role is on Webnovel. But I do know no responsible business will actually use such vulgar words when talking to their customers. Yes we’re freaking customers. And you actually think a Webnovel has more words and work done than a medical book?
Well done
And thank you very much! You made my decision much much easier. I had four accounts and I top up SS Or coins, whatever, a minimum of $50 on each account. I have been looking for a reason leave and your rude and obnoxious message has shown me that I do not want to be associated with such a category of people like you.
I will take my money and my business to more responsible place, where people don’t insult you for expressing your views. Places that actually invest in customer care and has zero tolerance for pompous, ignorant people like you.

    Naive_Gumshoe

    Then never visit another forum, ever. Sloth isn't a webnovel employee, he's another user same as you and I, and if one user pissing in your corn flakes causes you to pull all stakes, best leave the internet now.

    yaoyueyi you know guys, you can speak and deliver it properly without cursing.
    The message you want to relay will still the same, u don't need to curse in every sentence like a sailor on loose.

    Why do people still compare different media prices?
    Why do not compare webnovel chapters to webseries or podcast paid episodes? Why do compare to printed books or downloadable digital books?
    Also: how can you put price into an incomplete work, that can be 100k or 1m words (meaning hours of hard work from it's author, editor and translators)?
    Don't you ever saw casual games such as Happy Farm or whatever it's named? You receive some coins for free everyday, and can expand your farm or join the daily tasks and special events. If your coins end, you either choose to wait for the next reset for more free coins, or pay for extra coins with real cash. As the game is ever expanding, of course it ends up being far expensive compared to a downloadable game that is complete.
    The business model is the same for webnovels. But even my mom, who +60yo and is a hardcore player of such games, can understand why it has to be this way.

    yaoyueyi

    I'm glad about the membership option, but I still
    have a certain question/suggestion on its development in the future:

    So here I go... why can't Webnovel offer a couple of 'different' memberships? It shouldn't be to hard to offer a customized membership, like for example:

    • Iron membership = 310 coins a month + 1 Power and Energy Stones each day.
    • Silver membership = 465 coins a month + 2 Power and Energy Stones each day.
    • Gold membership = 620 coins a month + 3 Power and Energy Stones each day.

    (And also, different profile customization for each different membership, gold boarders around gold members like an example).

    I would sincerely be happy to see something like mentioned above implemented into the platform 👍☺

      Naive_Gumshoe

      I understand that you have Naive in name, but that doesn't give you the right to think that others are just as naive.

      Have four diffrent accounts that you invest 50$ in each? Bullcrap.

      You don't know my possition in Webnovel? Let me get it clear for you. I don't have any. I'm just your everyday writer. So you are in no way a customer of mine, nor am I someone in service for you. I'm in no way representing Webnovel or authors or readers in this discussion, just giving out few cents of my opinion.

      And no, I won't hold back my words. If someone act like and idiot, I will point that out and follow with lenghty explanation detailing the lapses in the logic to ultimately bring them to a conclusion where I show what kind of preasumption is idiotic, earning them the name I used.

      If someone uses ad personam against me - Just like you - I won't hold back and will kindly use the same level language to get the message across.

      All in all, your words showed that not only you did not invest a penny into the webnovel, you even tried to somehow take me down by claiming to leave? Funny. Well, good try I have to say but regretfully for you, anyone with brain will see exactly the same points that I brough. So well, good luck on your journey and I wish you won't break when real life slaps you hard when you get out of your parents protective umbrella and will have to make living on your own.

      Zatara That's actually a pretty good idea, but I don't think that increase in powerstones would be fair.

      All in all, this site is now leaning more toward paying users. If you add voting rights bound to how much you pay, you will make the top dogs even harder to reach by us, the new, bad and abhored authors.

        Current membership does not give me much advantages and privileges. Only 500coins once and 10 coins daily.
        What else do I get to pay monthly membership fee??? At the moment nothing much. I still have to buy coins out use fast pass if I want to read more chapters.
        So membership is useless. I will be cancelling my membership next month if there is no improvement by then.

          As one of the first people to use this site when it came out, i saw what they were doing with the free lance translators and saw this day coming from a mile. i had stopped using this website after they took out the original names in Chinese that would give the read a chance to check out the original novel and translate it themselves if they felt the need. Now I saw my original decision was right and this site, a waste of my time. for the pass couples months i have been translating the original novels that i came across and i have not looked back since. those of you who are like me, who love reading but have neither money or time with this system. try to translate them yourself and leave this site alone.

            Xeter Translating original novels? 😲😲😲 Did you ask the authors for permission? You do realize you can't just translate original works without asking the author, right? 🤔

              8ne Honestly I don't care about WN new system at all save for the one reason you just addressed. According to the translator of Pursuit of Truth, word from high up was it was popular enough to be hidden behind the new pay wall. Fine, I sure don't like it, but I ain't gonna hold it against a company trying to make money, and definitely not against the translator. So long as I waited for the chapters to be released later at the cost of one of those daily tickets I was okay with it, but we are now less than 30 chapters away from the completion of the novel and a week has passed with no new releases. I like to do things the legal way, so I'll wait a few more weeks but if WN doesn't at least let me use my daily tickets to get through the last few I will find it elsewhere, and I'll probably be able to because Qidian set the precedent of free chapters and then slowly rolled that back. What I think they didn't understand about western audiences is that would do nothing but u push the majority of us away. I won't do it, but I'm positive this move has pissed someone, somewhere off enough to just pay the 8 bucks for the first month, copy and paste EVERYTHING and then upload it to a bunch of websites. I'll just find that guys work. As per usual the true victims are the translators. The more popular your novel gets, the more microtransaction BS is thrown in your work, the more readers start to turn on you. Other than Pursuit of Truth I only really read one other novel on WN consistently, so in the end I don't really care if WN wants to burn itself to the ground, but I will not be returning once those two are done for sure.

                Whatever coins I'm getting nowadays. Those are not being adding up to my account. Why?

                  An average translated chinese novel is 1000 chapters, each chapters priced 5 coins average. 5*1000=5000 which, converted to USD is 100 USD, i don't understand why you say it is 10 bucks a book

                    I dont understand this app again, no more coins and the free pass given is nt working with all story

                    I dont understand this app again, no more coins and the free pass given is nt working with all story

                      Airye read the first post again carefully.

                      If you buy 500 coins for $10, you're getting 100,000 words of content, and pretty much, that's like paying 10 bucks for a book. Not that expensive.

                      100,000 words = 10 bucks.
                      most normal books = around 100,000 words.

                      I'm not saying a WN is 10 bucks, I'm saying that for the pricing that you have to pay for 100,000 words, it's 10 bucks.
                      if you have 5 coins per chapter, that's 1000 words per chapter, * 1000 chapters is 1 million words. you're paying 100 dollars for a million words. seems not bad.

                      Thanks for explaining! 💙 I was just going to ask about these topics XD

                      yaoyueyi > yaoyueyi 10) Why can't I unlock privilege chapters w/ FP?

                      Privilege = for readers who can pay & spend money on coins. It was never intended for free readers in the first place.

                      This I understand the reason behind. However, is viewing the advance chapters all the benefits that privilege readers get? Atleast in the past, consumers get free bonus coins when they top up but now, not even that is present.

                      Also, I just topped up not too long ago and consumed the coins I bought before I wandered here in the forums and read this thread and kinda regretted not buying the membership instead but when I went back to the homepage, I can't find where I can purchase the membership. I wanted to find out how much exactly it costs using our country's currency and see if it is still within the expensive range (since our country is quite poor and even $1 is already very valuable to elders since it can already buy us a kilo of rice) and not under the very expensive range. I know I'm somehow making excuses but different countries have different economy issues which is probably why others are angry at the new update since it could really be already very expensive when compared to the local market prices(?) and became way out of their budget.

                      I just want suggest about letting privilege readers to atleast be able to use fast pass on unlocking privilege chapters since the previous benefit of bonus coins and rebates(?) is gone.

                      I also want a clarification on the rebates. Is it really gone along with the new update? How about the rebates for December? Will we also not receive it anymore?

                      All in all, I agree with the balance for the free readers but am quite upset for those who are paying, especially those who only purchased for the privilege. The new update is unfair towards them(PrivilegeReaders). They paid but only received the benefit of advance viewing and still has to pay again to read those chapters and can't even use the free FP.

                      I am originally a free reader but due to impatience, I sometimes want to read advance chapters so, I buy coins and purchase privilege. I am guilty to say this but I never really supported my favorite novel(&author&translator) since I have always been using free SS to purchase chapters and privilege in the past. I even managed to save up to 1k SS through free to earn SS. I only purchased using real money less than five times.

                      I really understand the reasons behind the new update but I still can't stop feeling wronged and so had to rant in here.

                      I wonder how many words I managed to type here? 😂 It feels like it is already good for 1 chapter. 😅

                        yaoyueyi my only two complaints: 1why do fast pass(something digital) have a stock ? 2 why aren't more fp given out with the check under?

                          yaoyueyi my only two complaints: 1why do fast pass(something digital) have a stock ? 2 why aren't more fp given out with the check under?

                            my only two complaints: 1why do fast pass(something digital) have a stock ? 2 why aren't more fp given out with the check under?

                              Is there away to change what alerts are shown? I know the coins are expiring and seing the alert is a bit annoying

                                Has anyone got the membership is it worth it???
                                Also can anyone get it via PC i can't seem to find it via PC and i don't like using the app much so i don't want to pay via app

                                  Bigboydan96 1) can't answer, I'm only a forum mod, have no influence over what they choose to do. 2) you get 3 FP a day... that should be enough.

                                    Toje no, you cannot get it in PC. from what I've seen, it gives you more coins for cheaper.

                                      lolandylol you can't, but if you want to stop getting them, an alternative is to just find any locked novel and unlock all the chapters with your coins. or gift your coins away.

                                      imlostinbooks i did a word count bc I was curious, lmao. you only have 438 words. multiply it by 2 and you might get a super short chapter (876 words). most authors have to write 3x that amount per chapter, at a minimum. so fun facts. :P

                                      anyways, I understand some of your complaints, but I can't really do anything about it b/c i'm not WN staff. maybe if WN sees the problems of taking away rebates, they'll do something about it, but not guarantees.

                                        .... Right, ok, so free readers, can read like 3 locked chapters a day, meaning I get 10-30 mins of content to read per day of them.... yeah nah mate, unless I'm updated to the end, I might as well drop books, possibly even the site and find greener pastures.... I say that, but there's some interesting fan fictions here, so I'll be staying lol

                                        Oh and can we please do something about spam comments? Cause it's just disgusting seeing comments that are random characters on the keyboard, or copy pasted phrases, or emotes, or whatever else. In short, the exp system needs an update, or something else as it's just cancer at the moment. I don't particularly mind people saying exp, but when people just spam the same phrase or emotes, or just slam their head across their keyboards and hit send, it's just makes me want the option to purge it, and I can't as it's not a legal report option. Please do something about that.

                                          Can you please explain to me why the minimum amount of purchasing coins has been removed from purchasing options? That's the only option i can afford and now im turning into a free reader which sucks since i have to wait for a day to continue reading. Please bring it back😢

                                            I am losing my coins every day...😭😭

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